Management Services Officer SC8

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of extreme weather. WFP operates globally, with a mission to ensure that no one goes hungry, and it has been recognized for its efforts, notably being awarded the Nobel Peace Prize in 202

• The organization is committed to diversity and inclusion, encouraging qualified candidates from various backgrounds to apply. WFP has a workforce that is diverse, skilled, and high-performing, operating in a healthy and inclusive work environment, and it emphasizes the importance of its values: Integrity, Collaboration, Commitment, Humanity, and Inclusion. WFP has a significant presence in multiple countries, working tirelessly to ensure effective humanitarian assistance reaches millions of people worldwide. To learn more about WFP, visit their website at https://www.wfp.org and follow them on social media for updates.

Job Overview:
The Management Services Officer SC8 position at WFP involves providing essential support to the delivery of high-quality, client-focused services within the Management Services portfolio. This role is crucial for enabling WFP to effectively deliver food assistance to beneficiaries in alignment with WFP’s strategic objectives. The position requires a proactive approach to assist in the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning, ensuring that operations are efficient and effective. The officer will be expected to engage with various stakeholders, including internal WFP teams and external partners, to facilitate the smooth execution of services and to identify areas for improvement. The role also emphasizes the importance of environmental sustainability and the use of digital tools to enhance operational workflows and customer service. The successful candidate will play a vital role in supporting WFP’s mission to save and change lives, particularly in the context of the ongoing humanitarian crisis in Ukraine, where the organization is actively involved in providing food and cash assistance to those affected by the war.

Duties and Responsibilities:
The duties and responsibilities of the Management Services Officer SC8 include:

• Assisting in the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning to facilitate efficient service delivery.
• Supporting the preparation of functional annual plans and the implementation of policies, procedures, processes, standards, and systems that align with WFP’s strategic objectives.
• Collating data and preparing basic analyses to support planning and decision-making processes.
• Identifying resource requirements to enhance efficiency, cost-effectiveness, and timeliness of operations and services.
• Maintaining working relationships with internal and external stakeholders, including other UN agencies and government entities, to ensure effective data exchange and cooperation.
• Providing suggestions for improvements related to Occupational Safety and Health (OSH) services and facilities.
• Promoting a culture of environmental sustainability through role modeling actions that drive sustainability in all activities.
• Utilizing digital tools and applications to enhance operational workflows and customer service, collaborating with technical experts to adopt innovative technologies.
• Assisting with the preparation and implementation of UN Reform related inter-agency initiatives aimed at achieving cost savings and enhancing service quality. 1
• Supporting field missions by documenting issues and proposing solutions related to services or products of responsibility. 1
• Organizing and designing learning initiatives to build the capacity of WFP staff and partners regarding Management Services regulations and procedures. 1
• Following standard emergency preparedness and response practices to ensure WFP can quickly deploy resources to affected areas.

Required Qualifications:
The required qualifications for the Management Services Officer SC8 position include:

• An advanced university degree in Business/Public Administration, Engineering, or a relevant field related to office management and administration. Alternatively, a first university degree with additional years of related work experience and/or training/courses may be considered.
• At least one year of postgraduate professional experience in Public Administration, Management, or a relevant field is essential.
• Experience and/or training in at least one Management Services line of business, such as asset management, facilities management, fleet management, or travel management, is required.
• Proficiency in deriving insights and conclusions from data, trends, and performance metrics is necessary.

Educational Background:
Candidates must possess an advanced university degree in Business/Public Administration, Engineering, or a relevant field related to office management and administration. Alternatively, a first university degree with additional years of related work experience and/or training/courses may be accepted. This educational background is crucial for understanding the complexities of management services and ensuring effective support to WFP’s operations.

Experience:
The position requires at least one year of postgraduate professional experience in Public Administration, Management, or a relevant field. This experience is vital for the candidate to effectively contribute to the Management Services portfolio and to understand the operational needs of WFP in the context of humanitarian assistance.

Languages:
Fluency (level C) in both English and Ukrainian is mandatory for this position. This proficiency is essential for effective communication within the organization and with external stakeholders, ensuring that the officer can perform their duties effectively in a bilingual environment.

Additional Notes:
The Management Services Officer SC8 position is a Service Contract role with a duration of 12 months, which is renewable based on performance and organizational needs. The position is only open to Ukrainian nationals or residents of Ukraine who possess a legal work permit. WFP offers a competitive salary package, pension contributions, medical insurance with options for dependents, applicable danger pay, and generous leave entitlements, including 30 days of annual leave and parental leave provisions. Additionally, there is a remote working option available one day per week within the duty station, subject to conditions. WFP is committed to providing a supportive work environment and reasonable accommodations for individuals with disabilities throughout the recruitment process.