Project Assistant - Cultural Mediation

Project Assistant - Cultural Mediation

International Organization For Migration (IOM)

October 11, 2026November 12, 2026Italy
Job Description
Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and is a Related Organization of the United Nations. It is the leading UN agency in the field of migration, working closely with governmental, intergovernmental, and non-governmental partners. IOM's mission is to promote humane and orderly migration for the benefit of all, saving lives and protecting people on the move. The organization drives solutions to displacement and facilitates pathways for regular migration while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. The organization operates in numerous countries worldwide, focusing on various aspects of migration and humanitarian assistance, and aims to harness the full potential of migration to strengthen its support to people on the move.

Job Overview:
The Project Assistant for Cultural Mediation will be responsible for providing cultural mediation assistance to the Italian Ministry of Interior – Public security" style="border-bottom: 1px dotted #007bff !important;">Security Department in various emergency operations. This role is crucial for ensuring the fast and precise application of first-entry procedures within the framework of the MED.E.A. project. The incumbent will work under the supervision of the Director of the Coordination Office for the Mediterranean and the Programme Manager for Immigration Border Governance. The position requires a proactive approach to support the Ministry in identifying beneficiaries, assisting in the asylum application process, and providing clerical operational support at designated Immigration Offices. The Project Assistant will also be involved in informing migrants and asylum-seekers about identification procedures and maintaining communication with the Project coordinator" style="border-bottom: 1px dotted #007bff !important;">Area Coordinator regarding vulnerable groups needing specific protection and referral.

Duties and Responsibilities:
The duties and responsibilities of the Project Assistant include providing clerical operational support to the Ministry of Interior at the assigned Immigration Office, assisting in the identification procedures of beneficiaries, including receiving and compiling asylum-seekers’ claims, translating non-official documents, and registering asylum applications. The incumbent will also inform migrants about identification procedures, keep the Project Area Coordinator updated on activities related to vulnerable groups, provide clerical assistance in mediation activities, prepare financial documentation related to the project, and submit a detailed report at the end of service. Additional duties may be assigned as necessary.

Required Qualifications:
Candidates must possess a High School Diploma with three years of relevant professional experience or a Bachelor’s Degree or equivalent from an accredited academic institution with one year of relevant working experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Previous experience in migrant assistance and cultural mediation is a distinctive advantage, as is experience with international organizations, EU Agencies, or Italian Border Police. Familiarity with IOM's Immigration and Border Governance team is also beneficial.

Educational Background:
The educational background required for this position includes a High School Diploma or a Bachelor’s Degree from an accredited institution. The educational qualifications must be recognized by the UNESCO World Higher Education Database, ensuring that candidates have the necessary academic credentials to perform the duties associated with the role effectively.

Experience:
The position requires candidates to have relevant professional experience, with a preference for those who have worked in the field of migrant assistance and cultural mediation. Experience with international organizations, EU Agencies, or Italian Border Police is considered an advantage. Candidates with previous experience in the IOM Italy Immigration and Border Governance team will have a distinctive advantage in the selection process.

Languages:
Fluency in Italian and Arabic (both oral and written) is required for this position. Additionally, all IOM staff members must be fluent in one of the organization's official languages, which include English, French, and Spanish. Proficiency in these languages will be evaluated during the selection process, which may include written and/or oral assessments.

Additional Notes:
The position may involve working in various duty stations, including Lampedusa, Pistoia, Livorno, and Bardonecchia. Candidates should be aware that any offer made is subject to funding confirmation and that appointment will depend on medical fitness, accreditation, residency or visa requirements, and security clearances. IOM has a zero-tolerance policy regarding conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, and discrimination. The organization does not charge any fees during the recruitment process and only accepts applications submitted through the IOM e-Recruitment system.
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