DRC Protection Officer - Prevention

Job Posting Organization:
The Danish Refugee Council (DRC) is a leading humanitarian organization that works to support refugees and displaced persons around the world. Established in 1956, DRC operates in multiple countries, providing assistance in areas such as protection, shelter, and livelihood support. The organization is committed to ensuring the safety and dignity of individuals affected by conflict and displacement, with a mission to promote durable solutions for refugees and internally displaced persons. DRC employs thousands of staff globally, working in various capacities to deliver effective humanitarian aid and support.

Job Overview:
The DRC Protection Officer - Prevention is responsible for providing safe, confidential, and survivor-centered Gender-Based Violence (GBV) case management services. This role involves managing a caseload that includes assessment, safety planning, referrals, follow-up, and case closure. The officer must ensure informed consent, confidentiality, and respect for survivors' choices while providing supportive listening and basic psychosocial-support" style="border-bottom: 1px dotted #007bff !important;">psychosocial support. The position requires facilitating timely referrals to health, mental health, legal, and other essential services based on the needs and wishes of survivors. The officer will also identify urgent safety concerns and seek appropriate supervision and specialist support when necessary. Additionally, the role includes maintaining updated referral pathways and ensuring continuity of services during field visits and access interruptions, as well as maintaining secure and confidential case records using approved systems and procedures. Reporting aggregated service information and gaps without identifying survivors is also a key responsibility, along with adhering to safeguarding, PSEA, Code of Conduct, and information-management requirements.

Duties and Responsibilities:

• Manage an agreed caseload of GBV cases, including assessment, safety planning, referrals, follow-up, and case closure.
• Ensure informed consent, confidentiality, non-discrimination, and respect for survivors’ choices throughout the case management process.
• Provide supportive listening and basic psychosocial support within the scope of competence.
• Facilitate safe and timely referrals to health, mental health, legal, and other services based on survivor needs and wishes.
• Identify urgent safety concerns and seek appropriate supervision and specialist support as needed.
• Provide technical guidance to the assistant and escalate complex cases to the designated supervisor.
• Maintain updated referral pathways and ensure continuity of services during field visits, access interruptions, and handovers.
• Maintain secure and confidential case records using approved systems and procedures.
• Report aggregated service information and gaps without identifying survivors. 1
• Follow safeguarding, PSEA, Code of Conduct, and information-management requirements diligently.

Required Qualifications:

• A degree in Social Work, Psychology, Social Sciences, or a related field; a relevant diploma with substantial experience may also be considered.
• Minimum of 2 years of relevant experience in GBV response or protection, including direct survivor-centered case management.
• Practical competence in GBV case management, informed consent, safety planning, confidential documentation, and safe referrals.
• Experience working with women and adolescent girls in humanitarian settings and coordinating with health, psychosocial, and child-protection services.
• Ability to mentor an assistant, recognize limits of competence, and seek specialist support when necessary.
• Competence in Microsoft Word, Excel, and email is essential.
• Willingness and ability to travel to remote locations under approved security" style="border-bottom: 1px dotted #007bff !important;">security arrangements.

Educational Background:
The position requires a degree in Social Work, Psychology, Social Sciences, or a related field. Candidates with a relevant diploma may be considered if they possess substantial experience in the field. This educational background is crucial for understanding the complexities of GBV and the necessary interventions to support survivors effectively.

Experience:
Candidates must have a minimum of 2 years of relevant experience in GBV response or protection, specifically in direct survivor-centered case management. This experience should include practical competence in GBV case management processes, including informed consent, safety planning, and safe referrals. Experience working in humanitarian settings, particularly with women and adolescent girls, is highly valued, as is the ability to coordinate with various services such as health, psychosocial, and child protection.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential due to the international nature of the organization. Knowledge of local languages spoken in South Sudan would be advantageous and considered a good to have skill, as it would facilitate better communication with survivors and local communities.

Additional Notes:
The salary and conditions for this position will be in accordance with the Danish Refugee Council’s Terms of Employment for national employees. Specific details regarding contract duration, seniority level, and whether the position is full-time or part-time are not provided in the job description. However, it is important to note that the role may involve travel to remote locations, which will be conducted under approved security arrangements.