UN DOS Consultant Research Analyst/Expert

Job Posting Organization:
The United Nations (UN) is an international organization founded in 1945, currently comprising 193 member states. Its mission is to promote peace, security" style="border-bottom: 1px dotted #007bff !important;">security, and cooperation among nations, addressing global challenges such as poverty, inequality, and climate change. The UN operates in numerous countries worldwide, with a workforce of over 44,000 employees, including international civil servants and local staff. The organization is structured into various specialized agencies, programs, and bodies, each focusing on specific areas of international concern, such as health, education, and human rights.

Job Overview:
The position of UN DOS Consultant Research Analyst/Expert involves conducting a comprehensive assessment of the roles of the Regional Service Centre in Entebbe (RSCE) and the United Nations Global Service Centre (UNGSC). The Consultant will be responsible for producing five key deliverables over the contract period, which spans approximately 7-8 months. The role requires the Consultant to engage closely with the Project Team, participate in progress meetings, and provide updates on research findings. The Consultant will conduct structured desk research, collect operational data, and draft reports that analyze existing service arrangements and benchmark shared services within the UN system and other organizations. This position is critical for identifying opportunities to enhance operational support arrangements and improve the efficiency of the UN's operational support services.

Duties and Responsibilities:
The Consultant's duties include conducting structured desk research on existing service arrangements between RSCE/UNGSC and their clients, collecting and organizing operational data through consultations with stakeholders, and drafting comprehensive reports on shared-service arrangements. The Consultant will also perform comparative analyses of shared-service structures, update earlier deliverables based on feedback from the Project Team, and develop data collection tools and mapping frameworks. Regular participation in meetings and consultations is expected to ensure effective coordination with the Project Team and stakeholders. The Consultant will report to the Programme Managers and work closely with the Lead Consultant throughout the assessment process.

Required Qualifications:
Candidates must possess an advanced university degree (Master's degree or equivalent) in business administration, public administration, management, economics, organizational development, or a related field. Alternatively, a first-level university degree combined with two additional years of qualifying experience may be accepted. A minimum of five years of progressively responsible experience in management or organizational analysis, management consulting, program or project management, business transformation, or operational support is required. Experience in conducting research related to organizational management and preparing analytical reports is also necessary. Familiarity with shared services or service-delivery systems, particularly within the UN or other international organizations, is desirable.

Educational Background:
An advanced university degree (Master's degree or equivalent) in relevant fields such as business administration, public administration, management, economics, or organizational development is required. A first-level university degree may be accepted in lieu of the advanced degree if accompanied by additional qualifying experience.

Experience:
The position requires a minimum of five years of progressively responsible experience in areas such as management or organizational analysis, management consulting, program or project management, and operational support. Candidates should have experience in conducting research and analyzing qualitative and quantitative information, as well as synthesizing data into analytical findings. Experience in shared services or service-delivery systems, particularly within the UN system or similar organizations, is highly desirable.

Languages:
Fluency in spoken and written English is required, as English is one of the working languages of the United Nations Secretariat. Knowledge of an additional official UN language, such as French, Arabic, Chinese, Russian, or Spanish, is considered an advantage.

Additional Notes:
The position is remote and expected to last for 7-8 months. The United Nations does not charge any fees at any stage of the recruitment process, including application, interview, or training. Candidates should be aware that the UN does not request information regarding applicants' bank accounts.