Asistente de Operaciones para Plataformas LACRO

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to serve the poor and vulnerable, CRS operates in more than 100 countries, focusing on saving, protecting, and transforming lives in need without regard to race, religion, or nationality. The organization is committed to improving the lives of people in poverty through various programs, including emergency response, health, agriculture, education, microfinance, and peacebuilding. CRS values diversity and welcomes individuals from all faiths and secular traditions who share its mission and commitment to serving those in need. The agency has a strong focus on safeguarding children and vulnerable adults from abuse and exploitation, and its policies reflect this commitment. CRS also prioritizes hiring candidates from the regions where it operates, ensuring that its workforce is representative of the communities it serves. The organization emphasizes a collaborative work culture driven by its mission, with a firm commitment to improving the lives of people in need around the world.

Job Overview:
The Asistente de Operaciones para Plataformas LACRO will provide daily administrative support that is attentive, effective, and efficient in alignment with the mission of Catholic Relief Services (CRS). This role is crucial in ensuring high-quality service delivery and the proper management of resources to support operational effectiveness in high-quality programming. The position is designed to assist in various administrative tasks across different platforms and initiatives within the region, including Guatemala, Mexico, Honduras, El Salvador, Nicaragua, and Haiti. The candidate will be expected to facilitate communication and coordination among project team members across multiple countries, ensuring that all administrative processes are executed smoothly and efficiently. This includes preparing transactional documents, supporting general administrative processes, and maintaining updated records related to operational and administrative functions. The Asistente will also coordinate logistics for high-level events and meetings, manage travel arrangements, and provide specialized administrative support as needed. The role requires a proactive approach to problem-solving and a strong commitment to service excellence, ensuring that all tasks are completed in a timely and organized manner.

Duties and Responsibilities:
The Asistente de Operaciones will have a diverse set of responsibilities, including but not limited to: facilitating communication and coordination with project team members across multiple countries; preparing transactional documents and supporting general administrative processes such as processing purchase requisitions, receiving goods and services, and verifying documentation; maintaining an updated control of expenses related to purchases and services; compiling information and verifying the accuracy of records related to administrative and operational processes; coordinating logistics for high-level events, meetings, and training sessions; scheduling and coordinating meetings and other administrative activities; assisting in meetings and events as needed; updating the project team on administrative processes; supporting travel arrangements for staff; providing specialized administrative support, including document preparation, typing, translation, and correspondence management; and performing other related duties as assigned. The role requires a high level of organization and the ability to manage multiple tasks simultaneously while maintaining a strong focus on customer service and communication.

Required Qualifications:
Candidates must possess a secondary education diploma as a minimum requirement. Additional qualifications such as a professional diploma, certification, or coursework in Administration or related fields are preferred. Relevant additional education may substitute for part of the required experience. Candidates should have 1 to 3 years of work experience in an office environment performing administrative or operational support functions. Experience with a local or international NGO is considered an advantage. Proficiency in data entry, word processing, and working with various office teams is essential. Familiarity with MS Office applications (Excel, Word, PowerPoint, Visio) and management information systems is required, with a strong command of Word being particularly important.

Educational Background:
The educational background required for this position includes a minimum of a secondary education diploma. Candidates with additional qualifications such as a professional diploma, certification, or relevant coursework in Administration or related fields will be preferred. It is important to note that relevant additional education may be considered as a substitute for part of the required work experience, allowing for flexibility in the hiring process.

Experience:
The position requires candidates to have between 1 to 3 years of relevant work experience in an office setting, specifically in administrative or operational support roles. Experience working with local or international non-governmental organizations (NGOs) is advantageous and may enhance a candidate's application. The role demands familiarity with data entry, word processing, and the ability to work collaboratively with various office teams, highlighting the importance of teamwork and communication skills in the workplace.

Languages:
The mandatory language requirement for this position is proficiency in Spanish, as it is the primary language of communication within the organization and the communities served. Additionally, candidates should possess intermediate proficiency in English, which is beneficial for communication with international teams and stakeholders. Knowledge of other languages may be considered an asset but is not required for this role.

Additional Notes:
The Asistente de Operaciones position is open to candidates located in Guatemala or El Salvador, provided they have authorization to work in the respective country. The role may require travel within the region, estimated at 15% of the time. The position is likely to be full-time, and candidates should be prepared to engage in a collaborative work environment that is mission-driven. CRS offers a competitive benefits package for selected candidates, which is determined based on the country of employment or the local office where the candidate will perform their duties. The organization emphasizes its commitment to safeguarding the rights and dignity of all individuals, particularly children and vulnerable adults, and expects all staff to adhere to its Code of Conduct.