Senior Resettlement Assistant

Job Posting Organization:
The job posting organization is the United Nations High Commissioner for Refugees (UNHCR), which was established in 195

• The mission of UNHCR is to safeguard the rights and well-being of refugees, forcibly displaced communities, and stateless people. The organization works in over 130 countries and has a workforce of more than 18,000 employees dedicated to providing protection and assistance to those in need. UNHCR aims to ensure that everyone has the right to seek asylum and find safe refuge in another country, and it strives to promote durable solutions for refugees, including voluntary repatriation, local integration, or resettlement in a third country.

Job Overview:
The Senior Resettlement Assistant position is a critical role within the UNHCR framework, primarily located at Multi-Country Offices, Branch Offices, or Field Offices. The incumbent will assist the supervisor in the effective delivery of resettlement services in accordance with the UNHCR Resettlement Handbook and relevant policies. This role involves providing essential clerical and administrative support to resettlement operations, participating in case assessments, and conducting interviews with refugees. The Senior Resettlement Assistant will maintain regular communication with supervisors and colleagues to exchange information and address issues related to resettlement cases. The position requires adherence to UNHCR's regulatory framework and core values, including professionalism, integrity, and respect for diversity. The incumbent will also be responsible for ensuring compliance with standard operating procedures and will play a vital role in the resettlement process, from initial assessments to final decisions and departures.

Duties and Responsibilities:
The duties and responsibilities of the Senior Resettlement Assistant include conducting preliminary interviews and assessments for refugees seeking resettlement, preparing documentation for resettlement submissions, and maintaining accurate records of individual cases. The incumbent will assess and review resettlement cases, provide information to persons of concern regarding resettlement policies, and ensure timely action on cases. Responsibilities also include coordinating travel arrangements for accepted refugees, organizing logistical support for resettlement missions, and assisting in training activities related to resettlement. The Senior Resettlement Assistant will maintain resettlement statistics, draft correspondence, and apply an Age, Gender, and Diversity perspective throughout the resettlement process. Additionally, the incumbent will report any suspected fraud and recommend eligible cases for resettlement consideration, while providing counseling to persons of concern.

Required Qualifications:
Candidates must possess a minimum of 2 years of relevant experience with a High School Diploma or 1 year of relevant work experience with a Bachelor’s degree or higher. Essential qualifications include knowledge of refugee resettlement programs and UNHCR policies. Desirable qualifications include familiarity with resettlement issues and completion of UNHCR-specific training activities. Functional skills required for this position include proficiency in refugee resettlement programs, understanding of anti-fraud policies, and cross-cultural communication skills.

Educational Background:
The educational background required for this position includes a High School Diploma as a minimum, with a Bachelor’s degree or higher being advantageous. Relevant fields of education include law" style="border-bottom: 1px dotted #007bff !important;">International Law and International Relations. Certifications in these areas are considered essential for the role.

Experience:
The position requires candidates to have relevant experience in resettlement processing and protection case management within refugee operations. This includes experience in interviewing, case review, counseling, coordination, and documentation. Candidates should demonstrate the ability to manage sensitive cases professionally and responsibly, ensuring accuracy and compliance with UNHCR standards.

Languages:
The mandatory language requirements for this position include proficiency in English and the UN working language of the duty station, which is Turkish. Knowledge of additional languages is considered an asset but is not mandatory.

Additional Notes:
This position is classified as a General Service role at the GS5 level and is temporary, with a target start date of October 1, 2026, and an end date of December 31, 202

• The role is full-time and may involve international recruitment. UNHCR does not charge any fees during the recruitment process, and only shortlisted candidates will be notified. Candidates must be legally present in Türkiye at the time of application, and non-Turkish citizens must provide valid residence permits. The recruitment process may include written tests and/or oral interviews.