Information Management Officer - Shelter, Land and Site Coordination (SLSC) Sector

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and is a Related Organization of the United Nations. It is the leading UN agency in the field of migration, working closely with governmental, intergovernmental, and non-governmental partners. IOM's mission is to promote humane and orderly migration for the benefit of all, saving lives and protecting people on the move. The organization drives solutions to displacement and facilitates pathways for regular migration while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. The organization operates in numerous countries worldwide, focusing on various aspects of migration and humanitarian response.

Job Overview:
The Information Management Officer for the Shelter, Land and Site Coordination (SLSC) Sector will play a critical role in coordinating the implementation of information management functions that support the strategic leadership and operational coordination of the SLSC Sector in Haiti. This position requires the provision of timely, accurate, and protection-sensitive data, analysis, and information products to inform evidence-based planning, partner coordination, response monitoring, advocacy, accountability, and decision-making. The incumbent will work in a context characterized by recurrent natural hazards, displacement, urban violence, tenure insecurity, and limited access to basic services. The role involves strengthening cluster-wide information systems, partner reporting, needs and gap analysis, response tracking, and inter-cluster information sharing, ensuring a coherent, area-based, and protection-centered response aligned with national coordination structures, humanitarian partners, local authorities, and affected communities.

Duties and Responsibilities:
The duties and responsibilities of the Information Management Officer include providing technical guidance and contributing to the design, implementation, and continuous improvement of the SLSC Sector information management strategy, systems, and workflows in Haiti. The officer will support the SLSC Sector Coordinator by producing and maintaining analysis on needs, gaps, partner presence, response coverage, access constraints, site conditions, shelter and settlement priorities, and emerging risks affecting displaced and crisis-affected populations. Additionally, the officer will develop, harmonize, and maintain SLSC partner reporting tools, databases, dashboards, 3W/4W matrices, mapping platforms, and information-sharing mechanisms to support coordinated planning, prioritization, monitoring, and reporting at national and sub-national levels. The role also involves coordinating the collection, consolidation, cleaning, validation, analysis, and visualization of SLSC data received from partners, assessments, field coordination structures, and other relevant sources, ensuring data quality, consistency, confidentiality, and responsible data use. The officer will prepare and disseminate high-quality SLSC information products, including situation snapshots, operational dashboards, gap analyses, maps, partner presence updates, response monitoring reports, briefing notes, and inputs for Humanitarian Programme Cycle processes, inter-cluster coordination, and donor reporting. Furthermore, the officer will support the development and monitoring of SLSC Sector response plans, priorities, indicators, and targets by providing timely information management inputs for needs analysis, strategic planning, operational prioritization, advocacy, and resource mobilization. The officer will also contribute to SLSC assessments and analysis by supporting the design of methodologies, tools, sampling approaches, data collection plans, and analytical frameworks that capture shelter, land, site coordination, displacement, access, and settlement-related needs and response gaps. Representing the SLSC Sector in inter-agency information management forums, the officer will liaise with OCHA, government counterparts, operational partners, other clusters, and IOM units to ensure coherent information standards, analysis, and reporting. The officer will provide technical guidance, supervision, and capacity strengthening to SLSC information management staff, sub-national focal points, and partners on reporting requirements, data standards, information management workflows, GIS, analysis, and the use of shared platforms and products. Promoting the systematic use of GIS, spatial analysis, and area-based information to inform site mapping, shelter and settlement prioritization, partner coverage, service accessibility, land-related constraints, and geographic targeting of the SLSC response is also a key responsibility. The officer will contribute to ensuring that SLSC information management products and processes are protection-sensitive, inclusive, and accessible, supporting accountability to affected populations, principled humanitarian action, and coordinated decision-making across the response. Lastly, the officer will identify information gaps, data quality issues, and analytical priorities affecting the SLSC response in Haiti and propose practical solutions, including improved tools, partner guidance, analytical products, assessment approaches, and capacity-building measures.

Required Qualifications:
The position requires a Master's degree or equivalent or higher in Information Management, Computer Science, Media or Social Sciences, Business Administration, or a related field from an accredited academic institution with five years of relevant professional experience; or a Bachelor's degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Candidates must have experience in humanitarian information management, including the management of information flows, partner reporting, data collection, cleaning, validation, analysis, visualization, and production of information products for coordination and decision-making. Familiarity with emergency and recovery humanitarian operations and the humanitarian cluster or sector system, preferably including shelter, settlements, site coordination, camp coordination and camp management, housing, land and property, or displacement-related programming is essential. Experience in developing and maintaining databases, dashboards, GIS products, 3W/4W matrices, response monitoring tools, and analytical outputs for humanitarian coordination is also required. Candidates should have experience supporting inter-agency coordination processes, including engagement with clusters or sectors, government counterparts, OCHA, operational partners, and technical working groups. Advanced data visualization, information design, GIS, and production of clear analytical products for strategic and operational audiences are also necessary skills. Prior work experience with IOM, the UN system, sector system, or cluster coordination mechanisms, particularly CCCM and/or Shelter/NFI, or the Haiti humanitarian response is an advantage. Experience in managing and coaching national staff is also beneficial.

Educational Background:
Candidates must possess a Master's degree or equivalent or higher in Information Management, Computer Science, Media or Social Sciences, Business Administration, or a related field from an accredited academic institution. Alternatively, a Bachelor's degree in the aforementioned fields with seven years of relevant professional experience is acceptable. The educational qualifications must be from accredited universities recognized in the UNESCO World Higher Education Database.

Experience:
The position requires a minimum of five years of relevant professional experience for candidates with a Master's degree or equivalent, or seven years of relevant professional experience for those with a Bachelor's degree. Candidates should have substantial experience in humanitarian information management, including managing information flows, partner reporting, data collection, cleaning, validation, analysis, visualization, and production of information products for coordination and decision-making. Familiarity with emergency and recovery humanitarian operations and the humanitarian cluster or sector system is essential, preferably including shelter, settlements, site coordination, camp coordination and camp management, housing, land and property, or displacement-related programming. Experience in developing and maintaining databases, dashboards, GIS products, 3W/4W matrices, response monitoring tools, and analytical outputs for humanitarian coordination is also required. Candidates should have experience supporting inter-agency coordination processes and engagement with clusters or sectors, government counterparts, OCHA, operational partners, and technical working groups. Advanced skills in data visualization, information design, GIS, and production of clear analytical products for strategic and operational audiences are necessary. Prior work experience with IOM, the UN system, sector system, or cluster coordination mechanisms, particularly CCCM and/or Shelter/NFI, or the Haiti humanitarian response is an advantage, as is experience in managing and coaching national staff.

Languages:
IOM's official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages. For this position, fluency in English and French is required, both oral and written. A working knowledge of another official UN language (Arabic, Chinese, Russian, and Spanish) and/or Haitian Creole is considered an advantage. The proficiency of the required languages will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Additional Notes:
Internationally recruited professional staff are required to be mobile. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to all clearances, including medical and security" style="border-bottom: 1px dotted #007bff !important;">security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority, and any forms of discrimination. IOM is committed to promoting the protection and safeguarding of all children. IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times. IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM WAVE system. The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, candidates are welcome to visit the IOM Careers and Job Vacancies website.