Change Management - Senior Manager

Job Posting Organization:
The job posting organization is UNOPS, which stands for the United Nations Office for Project Services. UNOPS was established to support the implementation of projects and programs in various sectors, including infrastructure, procurement, and project management. The organization operates globally, with a mission to help people build better lives and countries achieve sustainable development. UNOPS is known for its commitment to efficiency, effectiveness, and transparency in project delivery. It employs a diverse workforce and collaborates with various partners, including governments, international organizations, and the private sector, to deliver impactful results. UNOPS is dedicated to promoting gender equality and diversity within its workforce, ensuring that all personnel are treated with respect and have equal access to opportunities. The organization is headquartered in Copenhagen, Denmark, and has a presence in multiple countries around the world, allowing it to respond effectively to the needs of its partners and beneficiaries.

Job Overview:
The Change Management - Senior Manager position is a pivotal role within UNOPS, focusing on leading change management efforts for large-scale transformation initiatives. The successful candidate will be responsible for shaping and delivering comprehensive change management strategies and plans that facilitate the adoption of new processes and practices across the organization. This role requires a deep understanding of the complexities involved in managing change, particularly in a fast-paced and dynamic environment. The Senior Manager will engage with executive and senior leadership to ensure alignment and support for change initiatives, while also navigating the intricate dynamics of stakeholder relationships. The position is integral to UNOPS's multi-year transformation agenda, which aims to enhance the organization's impact and effectiveness in delivering projects and services. The Senior Manager will work closely with various teams and stakeholders to ensure that change management practices are integrated into all aspects of project delivery, ultimately driving successful outcomes and benefits realization.

Duties and Responsibilities:

• Develop and implement a comprehensive change management approach and plan for assigned transformation programs or projects, ensuring alignment with organizational goals and objectives.
• Conduct change impact assessments to identify the implications of new processes and practices on various stakeholder groups, and develop tailored strategies to address these impacts.
• Collaborate with regional transformation advisors and change management specialists to coordinate change management activities across the organization, ensuring a consistent and effective approach.
• Engage with senior leaders and stakeholders to drive alignment and commitment to change initiatives, facilitating effective communication and collaboration throughout the change process.
• Lead the implementation of change management plans, utilizing UNOPS's Change Management toolkit to address the specific needs of each initiative.
• Monitor and evaluate change adoption and outcomes, developing performance indicators and reporting progress to program governance.
• Contribute to the development of UNOPS's change management practice, sharing knowledge and best practices with colleagues and mentoring junior change managers.
• Ensure that change management considerations are integrated into the transition to business-as-usual operations, promoting sustainability and long-term success of new ways of working.

Required Qualifications:

• An advanced university degree (Master’s degree or equivalent) in Business Administration, Management, Social Sciences, International Development, Public Administration, or a related field is required.
• A first-level university degree (Bachelor’s degree) in combination with an additional two years of relevant experience may be accepted in lieu of an advanced university degree.
• Professional certification in change management (e.g., Prosci, APMG Change Management or equivalent) is highly desirable.
• Familiarity with recognized program or project management methodologies (e.g., MSP®, PRINCE2®, PMP®) is also desirable.
• A minimum of seven years of progressively responsible experience in leading organizational change management activities for business transformation or medium-to-large-scale program implementation is required.
• Experience managing stakeholders in complex environments and building relationships is essential.

Educational Background:
The educational background required for this position includes an advanced university degree (Master’s degree or equivalent) in relevant fields such as Business Administration, Management, Social Sciences, International Development, or Public Administration. Candidates with a first-level university degree (Bachelor’s degree) may be considered if they possess an additional two years of relevant experience. Professional certifications in change management and recognized project management methodologies are highly desirable and will enhance a candidate's qualifications for this role.

Experience:
Candidates must have a minimum of seven years of progressively responsible experience in leading organizational change management activities, particularly in the context of business transformation or medium-to-large-scale program implementation. This experience should include managing stakeholders in complex environments and building effective relationships to facilitate change. Experience within the United Nations system or other international organizations is considered an asset and may strengthen a candidate's application.

Languages:
Proficiency in English is required, with a fluent level necessary for effective communication in this role. Additionally, knowledge of French and Spanish at an intermediate level is desirable, as it may enhance collaboration with diverse stakeholders and partners across different regions.

Additional Notes:
The position is classified as a senior-level role (ICS 11) and is offered on an Individual Contractor Agreement (ICA) basis, specifically as an IICA - Regular contract. The contract duration is ongoing until December 31, 2027, with the possibility of extension based on performance and organizational needs. The role is home-based, allowing for remote work, and candidates from various geographical locations are encouraged to apply. UNOPS emphasizes diversity and inclusion in its hiring practices and is committed to providing equal employment opportunities. The organization does not accept unsolicited resumes and requires all applications to be submitted before the specified deadline. Shortlisted candidates will be contacted for further assessment.