Emergency Information Management Specialist (HER Roster)

Job Posting Organization:
The World Health Organization (WHO) was established on April 7, 1948, as the directing and coordinating authority in global public health within the United Nations system. With a workforce of over 7000 staff members, WHO operates at three levels: global, regional, and country. The organization collaborates with the governments of 194 Member States and various partners to fulfill its mission of achieving the highest possible level of health for all people. In the Western Pacific Region, which encompasses more than one quarter of the world's population, WHO has over 600 staff working in 15 country offices and the Regional Office in Manila, Philippines. This extensive network supports nearly 1.9 billion people across 37 countries and areas in improving health outcomes. In Vietnam, WHO has been a member since May 17, 1950, and has played a pivotal role in supporting the Vietnamese health sector since the end of the war. The WHO country office in Hanoi was established in 1977, with a sub-office in Ho Chi Minh City added in 200

• The mission of WHO in Vietnam is to assist the government in achieving universal health coverage, ensuring that all people have access to high-quality health services, particularly as the country transitions to middle-income status.

Job Overview:
The Emergency Information Management Specialist position is part of the WHO's efforts to enhance health emergency preparedness and response in Vietnam. This role is crucial for supporting the Health security" style="border-bottom: 1px dotted #007bff !important;">Security and Emergencies Team in the collection, management, analysis, visualization, and reporting of information related to public health emergencies, disease outbreaks, natural disasters, and other humanitarian events. The specialist will work closely with the Ministry of Health, provincial health authorities, and other stakeholders to ensure timely information sharing and evidence-based decision-making during preparedness, response, and recovery operations. By improving data management systems, analytical products, operational dashboards, and information-sharing mechanisms, the specialist will contribute to strengthening emergency preparedness and response capacities, enhancing situational awareness, and facilitating effective coordination of public health emergency operations in Vietnam.

Duties and Responsibilities:
The Emergency Information Management Specialist will have a comprehensive set of responsibilities, including:

• Information Collection and Management: Collect, compile, and validate humanitarian and emergency-related data from various sources; maintain and update databases, situation reports, contact lists, and operational dashboards; ensure data quality, consistency, confidentiality, and adherence to organizational standards.
• Data Analysis and Reporting: Analyze operational, epidemiological, demographic, and geographic information to identify trends, gaps, and priority needs; support the preparation of situation reports (SitReps), briefing notes, infographics, and decision-making products; produce regular updates for internal and external stakeholders.
• Dashboard and Visualization Development: Develop and maintain dashboards, maps, charts, and visual products using available information management tools; present complex data in user-friendly formats to support coordination and planning.
• Geographic Information Systems (GIS) Support: Assist in creating and updating maps showing affected populations, response activities, health facilities, and operational coverage; support spatial analysis and mapping requirements during emergency operations.
• Coordination and Information Sharing: Facilitate information exchange among government agencies, UN organizations, NGOs, and partners; support information management working groups and coordination meetings; contribute to the development of common information products and standards.
• Emergency Preparedness and Response Support: Support emergency preparedness activities, including data readiness, contingency planning, and information management protocols; assist with rapid assessments and emergency response monitoring; contribute to after-action reviews and lessons-learned documentation.
• Capacity Building: Provide training and technical support to staff and partners on data collection tools, reporting systems, and information management practices; promote best practices in data management and humanitarian information sharing.

Required Qualifications:
Candidates must possess a strong background in information management, data analysis, and public health. They should have experience in humanitarian response and emergency management, with a proven ability to work in complex and dynamic environments. Familiarity with data visualization tools and GIS applications is essential. Candidates should also demonstrate strong analytical skills, attention to detail, and the ability to communicate effectively with diverse stakeholders. A commitment to ethical data management practices and confidentiality is crucial.

Educational Background:
A bachelor's degree in public health, information management, data science, or a related field is required. A master's degree in a relevant discipline is preferred and may be considered an asset. Candidates should have formal training in data analysis, information management systems, and emergency response protocols.

Experience:
Candidates should have a minimum of 3-5 years of relevant professional experience in information management, data analysis, or public health emergency response. Experience working with international organizations, particularly in humanitarian settings, is highly desirable. Familiarity with the health sector in Vietnam and previous work with government agencies or NGOs will be advantageous.

Languages:
Fluency in English is mandatory, both written and spoken. Proficiency in Vietnamese is highly desirable, as it will facilitate communication with local stakeholders and enhance the effectiveness of the role. Knowledge of additional languages relevant to the region may be considered an asset.

Additional Notes:
This position is a National UN Volunteer assignment, and the selected candidate will receive a Monthly Volunteer Living Allowance (VLA) of VND 32,804,37

• The role is based in Hanoi, Vietnam, which offers a comfortable living environment for international staff. The city is well-connected and provides access to essential services. The contract duration and specific terms of engagement will be outlined in the Conditions of Service for UN Volunteers. For further information on entitlements and conditions, candidates are encouraged to refer to the UNV website.