Online Volunteer for Nutritional Teleorientation Calls
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the largest humanitarian organization in the world, dedicated to saving lives in emergencies and providing food assistance to build pathways towards peace, stability, and prosperity for populations recovering from conflicts and disasters, as well as the impacts of climate change. Established in 1961, WFP operates in over 120 countries and territories, employing nearly 21,000 staff members globally. The organization aims to eradicate hunger and improve nutrition, particularly among women and children, while also supporting smallholder farmers to enhance productivity and reduce losses. WFP is committed to helping countries and communities prepare for and respond to climate crises, thereby fostering human capital through school feeding programs and other initiatives.
Job Overview:
The proposed intervention seeks to implement a timely food assistance system for People Affected by Tuberculosis (PAT) through the use of electronic food cards, nutritional education, and communication and monitoring activities. This approach is characterized by its focus on timely assistance, user empowerment for informed purchasing, and the security" style="border-bottom: 1px dotted #007bff !important;">security and confidentiality of information. The primary objective of this system is to provide PAT with complementary and varied nutrition during their treatment, facilitating access to healthy products through electronic cards. These cards will be enabled for the purchase of food and non-alcoholic beverages, following the guidelines of the Ministry of Health (MINSA), and will offer crucial support during their recovery process. The use of these food cards will be accompanied by nutritional education and monitoring actions to maximize their impact on the participants' well-being. A system of orientation and follow-up calls will be implemented to provide basic information on the proper use of food transfers and promote informed purchasing practices to favor the selection of nutritious and accessible foods. These activities will be conducted strictly following scripts, protocols, and guidelines previously developed and approved by the technical team. Online volunteers will not provide independent medical, clinical, or nutritional advice, nor will they issue personalized health recommendations. Their role will be limited to sharing previously validated educational information and reinforcing messages approved by the program.
Duties and Responsibilities:
As an online volunteer for the nutritional teleorientation calls, you will be responsible for: - Participating in training sessions regarding the project framework, nutritional content, and activity flow. - Conducting teleorientation calls to the population assisted by the WFP intervention. - Ensuring quality in telephone guidance, as well as respectful and dignified treatment of participants. - Recording information in the MoDa platform, following the guidance of the WFP team. - Reporting situations and incidents to the WFP team. - Safeguarding personal data and maintaining the confidentiality of the information handled, in compliance with WFP's protection policies.
Required Qualifications:
The ideal candidate should possess strong communication skills, a respectful and empathetic attitude towards participants, and the ability to follow guidelines and protocols strictly. Familiarity with nutritional concepts and the ability to convey information clearly and effectively are essential. Volunteers should also be comfortable using digital platforms for data entry and reporting.
Educational Background:
While specific educational qualifications are not explicitly stated, a background in nutrition, public health, social work, or a related field would be advantageous. Training will be provided to ensure volunteers are well-equipped to fulfill their roles effectively.
Experience:
Previous experience in volunteer work, community service, or roles involving communication and support would be beneficial. Experience in health-related fields or working with vulnerable populations is a plus, although not mandatory.
Languages:
Fluency in Spanish is mandatory, as the role involves communication with Spanish-speaking participants. Proficiency in English or other languages may be considered an asset but is not required.
Additional Notes:
This position is remote and is part of a volunteer program. The duration of the contract is not specified, and the role is expected to be part-time, with flexibility in scheduling to accommodate the needs of the volunteers and the participants. Compensation is not provided, as this is a volunteer position.
The World Food Programme (WFP) is the largest humanitarian organization in the world, dedicated to saving lives in emergencies and providing food assistance to build pathways towards peace, stability, and prosperity for populations recovering from conflicts and disasters, as well as the impacts of climate change. Established in 1961, WFP operates in over 120 countries and territories, employing nearly 21,000 staff members globally. The organization aims to eradicate hunger and improve nutrition, particularly among women and children, while also supporting smallholder farmers to enhance productivity and reduce losses. WFP is committed to helping countries and communities prepare for and respond to climate crises, thereby fostering human capital through school feeding programs and other initiatives.
Job Overview:
The proposed intervention seeks to implement a timely food assistance system for People Affected by Tuberculosis (PAT) through the use of electronic food cards, nutritional education, and communication and monitoring activities. This approach is characterized by its focus on timely assistance, user empowerment for informed purchasing, and the security" style="border-bottom: 1px dotted #007bff !important;">security and confidentiality of information. The primary objective of this system is to provide PAT with complementary and varied nutrition during their treatment, facilitating access to healthy products through electronic cards. These cards will be enabled for the purchase of food and non-alcoholic beverages, following the guidelines of the Ministry of Health (MINSA), and will offer crucial support during their recovery process. The use of these food cards will be accompanied by nutritional education and monitoring actions to maximize their impact on the participants' well-being. A system of orientation and follow-up calls will be implemented to provide basic information on the proper use of food transfers and promote informed purchasing practices to favor the selection of nutritious and accessible foods. These activities will be conducted strictly following scripts, protocols, and guidelines previously developed and approved by the technical team. Online volunteers will not provide independent medical, clinical, or nutritional advice, nor will they issue personalized health recommendations. Their role will be limited to sharing previously validated educational information and reinforcing messages approved by the program.
Duties and Responsibilities:
As an online volunteer for the nutritional teleorientation calls, you will be responsible for: - Participating in training sessions regarding the project framework, nutritional content, and activity flow. - Conducting teleorientation calls to the population assisted by the WFP intervention. - Ensuring quality in telephone guidance, as well as respectful and dignified treatment of participants. - Recording information in the MoDa platform, following the guidance of the WFP team. - Reporting situations and incidents to the WFP team. - Safeguarding personal data and maintaining the confidentiality of the information handled, in compliance with WFP's protection policies.
Required Qualifications:
The ideal candidate should possess strong communication skills, a respectful and empathetic attitude towards participants, and the ability to follow guidelines and protocols strictly. Familiarity with nutritional concepts and the ability to convey information clearly and effectively are essential. Volunteers should also be comfortable using digital platforms for data entry and reporting.
Educational Background:
While specific educational qualifications are not explicitly stated, a background in nutrition, public health, social work, or a related field would be advantageous. Training will be provided to ensure volunteers are well-equipped to fulfill their roles effectively.
Experience:
Previous experience in volunteer work, community service, or roles involving communication and support would be beneficial. Experience in health-related fields or working with vulnerable populations is a plus, although not mandatory.
Languages:
Fluency in Spanish is mandatory, as the role involves communication with Spanish-speaking participants. Proficiency in English or other languages may be considered an asset but is not required.
Additional Notes:
This position is remote and is part of a volunteer program. The duration of the contract is not specified, and the role is expected to be part-time, with flexibility in scheduling to accommodate the needs of the volunteers and the participants. Compensation is not provided, as this is a volunteer position.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.