ILO Project Support Assistant G4

Job Posting Organization:
The International Labour Organization (ILO) is a specialized agency of the United Nations that aims to promote social justice and fair labor practices globally. Established in 1919, the ILO is headquartered in Geneva, Switzerland, and operates in over 180 countries. The organization focuses on setting international labor standards, promoting rights at work, encouraging decent employment opportunities, enhancing social protection, and strengthening dialogue on work-related issues. The ILO values diversity and inclusivity within its workforce, actively encouraging applications from women, minorities, and individuals with disabilities. The organization is committed to fostering a work environment that respects and promotes human rights and dignity for all workers.

Job Overview:
The ILO Project Support Assistant G4 position is based in Pristina, Kosovo, within the Decent Work Technical Support Team/Country Office (DWT/CO) Budapest. This role is integral to the development cooperation project aimed at enhancing the employability of young people in the tourism sector, particularly within Kosovo's HoReCa (hotel/restaurant/catering) industry. The project seeks to address the complex challenges faced by key stakeholders in the sector, including the need for improved skills and competencies among the workforce and better awareness among employers regarding working conditions and productivity. The incumbent will provide essential administrative, logistical, and financial support to ensure the smooth operation of project activities. This includes drafting correspondence, managing office tasks, and liaising with various stakeholders to facilitate project goals. The position requires a proactive approach to problem-solving and the ability to work collaboratively within a diverse team.

Duties and Responsibilities:
The duties and responsibilities of the ILO Project Support Assistant include:

• Drafting standard correspondence and formatting various documents related to project activities, ensuring compliance with ILO standards.
• Providing general office management and administrative support for meetings, seminars, and workshops organized under the project.
• Updating project information on websites and databases, and responding to queries regarding project details.
• Maintaining organized files, databases, and official records related to project activities.
• Coordinating administrative arrangements for official travel, including travel authorizations and visa applications, and preparing cost estimates for travel-related expenses.
• Compiling routine financial data and entering transactions into the ILO's financial systems.
• Preparing and processing financial transactions, including contracts and purchase orders, and ensuring timely payments to resource persons.
• Conducting market research to support procurement needs for the project.
• Performing other related duties as assigned by the Senior Programme Officer.

Required Qualifications:
The required qualifications for the ILO Project Support Assistant position include:

• Completion of secondary school education.
• At least three years of experience in general office management and clerical support work.
• Experience in assisting with procurement processes for public institutions is considered an asset.
• Proficiency in basic computer software, including Microsoft Word, PowerPoint, Excel, and Adobe Reader, as well as the ability to use other software packages as required by the office.
• Strong organizational skills, with the ability to prioritize tasks and manage a heavy workload under time pressure.
• Excellent oral and written communication skills, with a focus on customer service and responsiveness to client needs.
• Understanding of non-discrimination principles and gender equality, with the ability to work effectively in a multicultural environment.

Educational Background:
The educational background required for the ILO Project Support Assistant position is the completion of secondary school education. This foundational education is essential for performing the administrative and clerical tasks associated with the role, as well as for understanding the operational context of the ILO's work in promoting decent work and social justice.

Experience:
Candidates for the ILO Project Support Assistant position should have at least three years of relevant experience in general office management and clerical support. This experience should demonstrate the ability to handle administrative tasks efficiently, manage office logistics, and support project activities effectively. Experience in procurement processes, particularly for public institutions, is considered an asset and may enhance a candidate's suitability for the role.

Languages:
The mandatory language requirements for this position include excellent knowledge of English and a good working knowledge of Albanian. Proficiency in these languages is crucial for effective communication within the ILO and with external stakeholders, as well as for drafting correspondence and managing project documentation.

Additional Notes:
This position is a fixed-term contract for one year, with the possibility of extension based on various factors, including the availability of funds and the continuing need for the functions performed. The entry-level salary for this position is 18,764 Euro per year. The recruitment process is subject to specific local recruitment and eligibility criteria, and the ILO encourages applications from diverse candidates, including women and individuals with disabilities. All candidates must complete an online application form to be considered for this position.