Information and Data Management Associate

Job Posting Organization:
The Office of the United Nations High Commissioner for Refugees (UNHCR) is dedicated to leading and coordinating international efforts to protect refugees, asylum-seekers, internally displaced persons, and stateless individuals. Established to safeguard the rights and well-being of forcibly displaced populations, UNHCR collaborates with governments, UN agencies, civil society organizations, and affected communities. The organization operates in numerous countries, including South Africa, where it implements protection programs and supports inter-agency coordination mechanisms such as the Protection Working Group (PWG) and the Gender Theme Group (GTG). UNHCR's mission is to promote durable solutions and strengthen national protection systems, contributing to the United Nations Sustainable Development Cooperation Framework (UNSDCF).

Job Overview:
The Information and Data Management Associate position is crucial for supporting UNHCR's protection mandate and the coordination functions of the inter-agency Protection Working Group (PWG) and Gender Theme Group (GTG). This role combines information management, data analysis, reporting, and systems support with inter-agency coordination, enabling evidence-based planning and decision-making that enhances protection outcomes for vulnerable populations. The position is hosted within the UNHCR South Africa Country Office, where the National UN Volunteer will manage operational information, population data, and reporting systems while facilitating coordination among UN agencies, government counterparts, and implementing partners. The volunteer will also prepare analytical products, information-sharing mechanisms, meeting documentation, and monitor joint work plans for the PWG and GTG. This role offers a unique opportunity for a young professional to gain practical experience in humanitarian protection, information management, digital systems, inter-agency coordination, and knowledge management within the United Nations system. Through structured mentoring, coaching, and workplace learning, the volunteer will develop technical and professional competencies while contributing to more effective protection programming and coordinated UN action.

Duties and Responsibilities:
The duties and responsibilities of the Information and Data Management Associate include:

• Supporting programme coordination and implementation by assisting with information and data management processes that enhance programme planning, coordination, and service delivery.
• Coordinating data collection activities, maintaining operational information systems, and supporting programme teams in managing information necessary for effective implementation.
• Contributing to the implementation of approved work plans and ensuring timely delivery of programme outputs.
• Supporting UNCT internal coordination mechanisms by assisting with the coordination of meetings, preparation of agendas and background documentation, recording minutes, maintaining action trackers, and following up on agreed action points.
• Conducting research, data collection, and basic analysis to strengthen evidence-based planning and decision-making.
• Supporting monitoring, reporting, and results tracking by maintaining activity trackers, compiling operational information, and assisting in the preparation of programme reports and analytical updates.
• Organizing and maintaining programme documentation, operational records, electronic filing systems, and information repositories.
• Assisting in stakeholder engagement and operational coordination by coordinating with government institutions, UN agencies, and implementing partners involved in protection programming and information management.
• Providing general administrative support for programme operations, including meeting logistics, travel arrangements, records management, and document preparation.

Required Qualifications:
The required qualifications for the Information and Data Management Associate position include a strong understanding of information management and data analysis principles, as well as experience in humanitarian protection programming. Candidates should possess excellent organizational skills, attention to detail, and the ability to work collaboratively in a team environment. Proficiency in data management software and tools is essential, along with strong communication skills to effectively engage with various stakeholders. Familiarity with the UN system and its operational frameworks is highly desirable, as is a commitment to the values and principles of the United Nations.

Educational Background:
Candidates for the Information and Data Management Associate position should have a relevant educational background, typically a degree in social sciences, information management, data science, or a related field. Advanced degrees or specialized training in humanitarian affairs, protection programming, or data analysis would be advantageous and enhance a candidate's suitability for the role.

Experience:
The position requires candidates to have a minimum of 1-2 years of relevant experience in information management, data analysis, or humanitarian programming. Experience working with international organizations, particularly within the UN system, is highly valued. Candidates should demonstrate a track record of successfully managing data and contributing to programmatic outcomes in a complex operational environment.

Languages:
Fluency in English is mandatory for the Information and Data Management Associate position. Knowledge of additional languages, particularly those relevant to the South African context, would be considered an asset and enhance a candidate's profile.

Additional Notes:
The position is a volunteer role with a monthly Volunteer Living Allowance (VLA) of R7,500.00 (tax-free) to support basic living expenses during the assignment. The role is full-time and offers opportunities for professional and personal development through access to UNV learning and development platforms. Candidates should be aware of the living conditions in South Africa, including the need for vigilance due to higher crime rates in certain areas. Regular security" style="border-bottom: 1px dotted #007bff !important;">security updates will be provided to ensure the safety and well-being of the volunteers.