Analytics Solution Officer

Job Posting Organization:
The European Investment Bank (EIB) is the European Union's bank, established to support the EU's objectives by providing financing for projects that contribute to the EU's policy goals. The EIB operates in multiple countries, focusing on sustainable investment and development. The organization is committed to fostering a diverse and inclusive work environment, valuing talent from various backgrounds and experiences. The EIB has a significant presence in the financial sector, employing a large number of professionals dedicated to various aspects of banking and finance, and it plays a crucial role in the economic development of the EU.

Job Overview:
The Analytics Solution Officer position at the EIB is a full-time role based in Luxembourg, primarily focused on ensuring the stable and efficient delivery of business-critical IT applications and services. This role is essential for safeguarding continuity of service and enhancing service delivery governance while supporting the Bank's modernization initiatives. The officer will coordinate with internal teams and external service providers to align with IT strategy and policies. The position emphasizes ownership and continuous evolution of analytics solutions, ensuring reliable operations while adapting to ongoing changes. The Analytics Solution Officer will work closely with business stakeholders, IT counterparts, senior management, and external providers, reporting directly to the Head of Unit. This role is pivotal in managing the end-to-end lifecycle of analytics and reporting solutions that support the EIB Group's business processes, contributing to the overall effectiveness and efficiency of the organization.

Duties and Responsibilities:
The duties and responsibilities of the Analytics Solution Officer include ensuring end-to-end ownership and daily delivery of analytics solutions and related services, maintaining their availability, performance, security" style="border-bottom: 1px dotted #007bff !important;">security, and compliance with internal standards. The officer will manage the full lifecycle of assigned solutions, from planning and sourcing through implementation, operation, and controlled evolution, including the development of roadmaps and service models. Coordination and steering of external providers in a multi-vendor setup is crucial, ensuring effective business-as-usual operations and measurable service performance through regular follow-ups, controls, and reporting. The officer will support the definition and execution of externalization initiatives, ensuring clear ownership, effective controls, service assurance, and compliance with contractual obligations. Liaising with business stakeholders, internal IT teams, and external partners to translate functional needs into sustainable analytics solutions is a key responsibility. The officer will also contribute to project and delivery activities related to the acquisition of software and services, ensuring alignment with business priorities, enterprise architecture principles, IT security requirements, and applicable policies. Continuous improvement of analytics platforms and services will be supported by identifying optimization opportunities, promoting standardization, and reducing solution complexity where appropriate. The officer must maintain awareness of functional and technical evolutions of the platforms within their area of responsibility, advising stakeholders on relevant enhancements, options, and implications. Additionally, the officer will ensure appropriate governance, documentation, risk management, and reporting across service delivery and change activities, supporting operational resilience through active involvement in incident handling, change coordination, and issue escalation in collaboration with relevant parties.

Required Qualifications:
Candidates for the Analytics Solution Officer position must possess a university degree (minimum equivalent to a Bachelor) preferably in Engineering, Information Technology, Information Management, Economics/Finance, or a related field. They should have at least 5 years of relevant professional experience in analytics solution delivery, analytics platforms, or reporting environments, including solution lifecycle or delivery coordination. Proven experience working with external service providers in a multi-vendor or outsourced environment is essential. Hands-on experience with Power BI, including report development and platform administration, is required, and experience with Microsoft Fabric is considered an asset. Exposure to data, reporting, or analytics platforms and environments is necessary, and familiarity with other business intelligence and analytics tools such as SAP BusinessObjects, SAP Analytics Cloud, or Tableau is advantageous. A good understanding of application lifecycle management, IT service management principles, and delivery governance is also required. Candidates should have experience in coordinating projects involving multiple stakeholders and disciplines, and experience in Data Warehouse design and methodologies would be an asset. The ability to work effectively in a multicultural, international organization is crucial.

Educational Background:
The educational background required for the Analytics Solution Officer position includes a university degree, ideally in fields such as Engineering, Information Technology, Information Management, Economics, or Finance. The degree should be at least equivalent to a Bachelor's level, ensuring that candidates have a solid foundation in relevant technical and analytical skills necessary for the role.

Experience:
Candidates should have a minimum of 5 years of relevant professional experience in analytics solution delivery, analytics platforms, or reporting environments. This experience should include solution lifecycle or delivery coordination, demonstrating the ability to manage complex projects and work effectively with various stakeholders. Proven experience in a multi-vendor or outsourced environment is essential, as is hands-on experience with analytics tools such as Power BI.

Languages:
Proficiency in English is mandatory, and a good command of French is also required, as both are official working languages of the EIB. Knowledge of other EU languages would be considered an advantage, enhancing communication within the diverse, multicultural environment of the EIB. Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL).

Additional Notes:
This position is a full-time role at grade 5, offering a permanent contract. The EIB provides relocation support for candidates moving to Luxembourg. The recruitment process includes panel interviews anticipated for September 202

• The EIB is committed to diversity, equity, and inclusion, encouraging all suitably qualified candidates to apply regardless of their background. The organization values unique characteristics and aims to create a work environment where employees can be themselves. Candidates requiring reasonable accommodation during the recruitment process due to a disability, neurodivergence, or chronic health condition are encouraged to contact the EIB Recruitment team for appropriate support. By applying for this position, candidates acknowledge the importance of maintaining the security and integrity of the EIB Group's information and agree to comply with all measures implemented to prevent unauthorized disclosure of information.