Family Support Specialist - SEQ Refuges

Job Posting Organization:
54 reasons is one of the largest providers of domestic and family violence (DFV) refuge services in Queensland. It is a leading child rights organization in Australia, part of the Save the Children Australia Group and a global movement focused on ensuring that children and young people have their rights met and thrive. The organization operates across various regions, remote areas, and capital cities, reflecting the diversity of the communities it serves. With a workforce of approximately 600 people, 54 reasons emphasizes the importance of local representation and community engagement in its mission to provide quality services to children and their caregivers.

Job Overview:
The Family Support Specialist position is a part-time role (9 days per fortnight, 7.6 hours Monday to Friday) with a maximum term of 14 months to cover maternity leave. The role is situated within the DFV team in Toowoomba, where the specialist will work to create lasting change for children affected by domestic and family violence. The position involves providing immediate support to women and children impacted by DFV, conducting risk assessments, developing networks and referral pathways, and collecting information for accountability and reporting purposes. The specialist will be expected to apply a trauma-informed practice framework and leverage their expertise in domestic violence to make a positive impact in the community.

Duties and Responsibilities:
The duties and responsibilities of the Family Support Specialist include:

• Providing immediate support to women and children who have experienced domestic and family violence.
• Conducting thorough risk assessments to identify instances of domestic and family violence.
• Developing and maintaining strong networks and referral pathways to facilitate desired outcomes for clients.
• Collecting and accurately recording information for accountability, evaluation, and reporting purposes.
• Engaging with clients in a trauma-informed manner, ensuring their needs are prioritized and addressed effectively.
• Collaborating with other team members and stakeholders to enhance service delivery and support for clients.
• Participating in ongoing training and professional development to stay updated on best practices and relevant research in the field of domestic and family violence.
• Traveling around the Toowoomba region as required, with occasional travel to Brisbane.

Required Qualifications:
The position requires the following qualifications:

• A Bachelor’s degree in Social Work, Psychology, or a relevant Human Services qualification.
• Significant experience working in a similar service, particularly with women, children, and young people who have experienced domestic and family violence.
• A thorough understanding of best practices, professional standards, and relevant research in the field of domestic and family violence.
• Knowledge of how cultural contexts influence practice approaches in the field.
• A current valid driver’s license is essential for the role.

Educational Background:
Candidates must possess a Bachelor’s degree in Social Work, Psychology, or a relevant Human Services qualification. This educational background is crucial for understanding the complexities of domestic and family violence and for providing effective support to affected individuals.

Experience:
The role requires candidates to have significant experience working with women, children, and young people who have experienced domestic and family violence. This experience should include a deep understanding of the impact of domestic violence on families and communities, as well as the ability to apply trauma-informed practices effectively.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication with clients and stakeholders. Additional language skills may be beneficial, particularly in communities with diverse linguistic backgrounds.

Additional Notes:
This position is part-time and has a maximum term of 14 months to cover maternity leave. It is a genuine requirement that the position be filled by a woman, as permitted under sections 25, 104, and 105 of the Anti-Discrimination Act, 199

• The organization offers a generous Award rate salary (currently Level 4.1 – $44.58 per hour) with penalty rates as appropriate, full salary packaging benefits, extra leave options, internal employment and development opportunities, and supportive management. The organization is committed to diversity and inclusion, ensuring a workplace where all employees can feel supported and valued.