Senior Technology Learning Officer (Associate Senior Technology Learning Officer)

Job Posting Organization:
The World Bank Group is a global partnership of five institutions dedicated to ending extreme poverty and promoting sustainable development. Established with 189 member countries and over 130 offices worldwide, the organization focuses on providing funding and knowledge to developing countries. The World Bank Group aims to solve the greatest development challenges faced by its clients by investing in groundbreaking projects and utilizing data, research, and technology. The organization operates in more than 150 locations, emphasizing the importance of collaboration with public and private sector partners to achieve its mission.

Job Overview:
The Senior Technology Learning Officer is a senior expert responsible for shaping and scaling technology capability development across the IT sector and the broader organization. This role involves designing and driving technology learning strategies, capability roadmaps, and learning ecosystems that enable teams to build critical skills in areas such as cloud computing, data analytics, artificial intelligence, cybersecurity, and platform engineering. The position emphasizes enabling learning at scale by embedding capability development within product teams, leveraging internal expertise, and integrating external learning solutions. The officer will operate through influence, standards, and collaborative partnerships to connect technology strategy, workforce capability, and delivery outcomes, ensuring that the workforce is equipped to execute digital transformation effectively.

Duties and Responsibilities:
The key responsibilities of the Senior Technology Learning Officer include developing and maintaining technology learning strategies aligned with IT priorities and workforce planning, creating integrated learning roadmaps that translate technology investments into clear skill-building pathways, and identifying future skill needs through technology trend analysis. The officer will design learning pathways for key technology domains, promote hands-on and practical learning, serve as a trusted advisor to IT and business leaders, set and maintain learning design standards, build and manage partnerships with technology vendors and learning providers, ensure data-driven decision-making in learning initiatives, and mentor junior team members on agile behaviors and best practices. The role also involves influencing capability development at an enterprise scale and shaping how a modern workforce builds digital and technology skills as part of a digital transformation.

Required Qualifications:
Candidates must possess a Master’s degree in Digital Transformation, Organizational Development, Learning & Development, or a related field with a minimum of 8 years of relevant experience, or a Bachelor’s degree with a minimum of 10 years of relevant experience. An equivalent combination of education and experience is also acceptable. Proven experience in leading technology learning, capability development, or workforce upskilling in a modern IT environment is essential. Candidates should have a strong understanding of enterprise technology domains, technology literacy across modern IT domains, and advanced capability in designing learning strategies and role-based capability frameworks at scale. Strong stakeholder management, collaboration, and advisory skills are required, along with experience working with learning ecosystems and a data-driven mindset.

Educational Background:
The educational background required for this position includes a Master’s degree in a relevant field such as Digital Transformation, Organizational Development, or Learning & Development, or a Bachelor’s degree with significant relevant experience. Candidates should have a strong foundation in technology and learning principles, with certifications in areas such as talent development, design thinking, change management, learning measurement, and agile methodologies being highly desirable.

Experience:
The position requires a minimum of 8 years of relevant experience for candidates with a Master’s degree, or 10 years for those with a Bachelor’s degree. Experience should include leading technology learning initiatives, capability development, or workforce upskilling in a modern technology and IT environment. Candidates should demonstrate a track record of enabling learning within product or engineering teams and possess strong analytical skills to link learning to business outcomes.

Languages:
The mandatory language for this position is English. While no additional languages are specified as preferred, proficiency in other languages may be beneficial in a global organization like the World Bank Group.

Additional Notes:
This position is a local recruitment role with a term duration of 3 years. The World Bank Group offers comprehensive benefits, including a retirement plan, medical, life and disability insurance, and paid leave, including parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunity for all employees regardless of gender, religion, race, ethnicity, sexual orientation, or disability. The role is designed for a senior level of expertise, and the organization encourages a culture of empowerment and accountability among its workforce.