Family Support Specialist - SEQ Refuges

Job Posting Organization:
54 reasons is one of the largest providers of Domestic and Family Violence (DFV) refuge services in Queensland, Australia. It is a leading child rights organization that operates as part of the Save the Children Australia Group. The organization is dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. With a workforce of approximately 1100 employees, 54 reasons operates across various regions, remote areas, and capital cities, reflecting the communities they serve. Their mission is to provide high-quality support to children and families affected by domestic and family violence, advocating for their rights and well-being.

Job Overview:
The Family Support Specialist position is a part-time role (0.9 FTE) with a maximum term until September 30, 202

• The role involves working 9 days per fortnight, Monday to Friday, during standard business hours, with one rostered day off every fortnight. The specialist will be part of the Domestic and Family Violence (DFV) team on the Gold Coast, focusing on delivering outreach short-term case management support to women and children experiencing domestic and family violence and/or homelessness due to DFV. The position emphasizes the importance of creating lasting change for children and families affected by these issues, ensuring that the child’s voice is at the center of the services provided. The role requires a deep understanding of domestic and family violence and its impact on families and communities, as well as a commitment to making a positive change in the community.

Duties and Responsibilities:
The Family Support Specialist will be responsible for delivering outreach short-term case management support to women and children impacted by domestic and family violence. Key duties include providing immediate support to affected individuals, conducting risk assessments when DFV is identified, developing strong networks and referral pathways to support desired outcomes, and collecting and recording information for accountability, evaluation, and reporting purposes. The specialist will also be expected to engage with clients empathetically and professionally, ensuring that their needs are met and that they feel supported throughout their journey.

Required Qualifications:
Candidates must possess a deep expertise in domestic and family violence and its effects on families and communities. They should have experience working with women, children, and young people who have experienced domestic and family violence. Knowledge of best practices, professional standards, and relevant research in the field of domestic and family violence is essential. Additionally, candidates must demonstrate an understanding of how cultural contexts influence practice approaches. A current valid driver’s license is also required for this position.

Educational Background:
A Bachelor’s degree in Social Work, Psychology, or a relevant Human Services qualification is required. Alternatively, significant experience working in a similar service may be considered in lieu of formal education. This educational background is crucial for understanding the complexities of domestic and family violence and for providing effective support to clients.

Experience:
The position requires candidates to have substantial experience in working with individuals affected by domestic and family violence. This includes direct experience in case management, support services, or related fields that involve working with vulnerable populations. The ideal candidate will have a proven track record of effectively engaging with clients and providing them with the necessary support and resources to navigate their situations.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication with clients and colleagues. Additional language skills may be considered an asset, particularly in communities with diverse linguistic backgrounds, as they can enhance the ability to connect with and support clients from various cultural contexts.

Additional Notes:
This position is part-time (0.9 FTE) and has a maximum term until September 30, 202

• It is important to note that it is a genuine requirement of this position that it be filled by a woman, as permitted under sections 25, 104, and 105 of the Anti-Discrimination Act, 199
• The role offers an award rate salary at Level 4.1 ($44.58 per hour) with appropriate penalty rates and full salary packaging benefits. Employees are also entitled to extra leave options to ensure optimal performance, along with internal employment and development opportunities. The organization provides supportive management, professional supervision training, and access to a free, confidential Employee Wellbeing Program. The workplace culture is highly inclusive, celebrating diversity and allowing employees to bring their whole selves to work.