Senior Field Assistant

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• Its mission is to safeguard the rights and well-being of refugees, ensuring that everyone has the right to seek asylum and find safe refuge in another state. UNHCR operates in over 130 countries, employing more than 18,000 staff members worldwide. The organization is dedicated to providing protection and assistance to refugees and displaced persons, working closely with governments and partners to find durable solutions for those in need.

Job Overview:
The Senior Field Assistant position is crucial for supporting the operational response to the refugee crisis in Irbid, Jordan, where approximately 80,000 refugees, primarily from Syria, reside in host communities. The role involves working closely with local authorities, implementing partners, and the refugee community to identify needs, trends, and provide necessary support. The incumbent will be responsible for outreach, counseling, and monitoring assistance delivery in both camp and non-camp settings. This position requires a dynamic approach to work, balancing office-based tasks with field activities, and adapting to the evolving operational environment. The Senior Field Assistant will report to the Assistant Field Officer and will play a key role in ensuring the continuity of the response, especially as the UNHCR's presence in the area changes.

Duties and Responsibilities:
The duties and responsibilities of the Senior Field Assistant include monitoring the implementation of UNHCR programs, assisting in administrative tasks such as report preparation, acting as an interpreter during exchanges of routine information, collecting relevant data for reporting, maintaining regular contact with local authorities and implementing partners, and assisting in the reception and registration of persons of concern. The incumbent will also follow up on the situation of refugees in camps and other accommodations, liaise with local authorities and partners, and support risk management and decision-making processes. Additional responsibilities include performing other related duties as required, ensuring effective communication and collaboration with all stakeholders involved in the refugee response.

Required Qualifications:
Candidates must possess a minimum of 2 years of relevant experience with a High School Diploma, or 1 year of relevant work experience with a Bachelor’s degree or higher. Essential qualifications include strong communication and interpersonal skills, experience in outreach and counseling, and familiarity with cash assistance programs. Knowledge of the operational context and relevant UNHCR experience in field-related activities is desirable. Candidates should also demonstrate proficiency in IT and documentation skills, as well as the ability to work effectively in a multi-functional team under challenging conditions.

Educational Background:
The educational background required for this position includes a High School Diploma as a minimum, with a Bachelor’s degree in fields such as Business Administration, Law, or Political Science being advantageous. Completion of UNHCR learning programs or specific training relevant to the functions of the position is also desirable, as it indicates a commitment to professional development and understanding of UNHCR's operational framework.

Experience:
The level of experience needed for the Senior Field Assistant position includes at least 2 years of relevant experience for candidates with a High School Diploma, or 1 year of relevant experience for those with a Bachelor’s degree or higher. Experience in field-related activities, particularly in camp settings, is essential. Candidates should have a proven track record of working effectively in dynamic environments and managing relationships with diverse stakeholders, including refugees, local authorities, and implementing partners.

Languages:
Proficiency in both English and Arabic is essential for this position, as the role involves communication with refugees and local authorities. Knowledge of additional languages may be considered an asset, but the primary requirement is fluency in these two languages to ensure effective outreach and support to the refugee community.

Additional Notes:
This position is classified under the UNOPS LICA5 category and is not remote. The target start date for the role is April 1, 2026, and the application deadline is March 10, 202

• The position is full-time and involves working closely with a small team in a challenging operational environment. Candidates may undergo a written test as part of the selection process. The role is critical in ensuring that the needs of refugees are met and that they receive the necessary support and assistance.