Team Leader

Job Posting Organization:
Save the Children is one of the largest providers of domestic and family violence (DFV) refuge services in Queensland, Australia. It is part of a global movement that focuses on child rights and aims to ensure that children and young people have their rights met and thrive in all their diversity. The organization operates across every state and territory in Australia, providing quality services to children and their caregivers. Save the Children Australia is committed to making a difference in the lives of children and families affected by domestic violence, and it has a workforce of approximately 600 people, reflecting a diverse range of backgrounds and experiences.

Job Overview:
The Team Leader position is a full-time, maximum term role based in one of the DFV refuges in the Toowoomba Region, funded until June 30, 202

• The primary responsibility of the Team Leader is to provide high-quality supervision, support, and leadership to a team of three practitioners who are focused on delivering specialist domestic and family violence and child-focused case management and outreach services. The role emphasizes effective leadership, stakeholder engagement, risk management, and active participation in the Southern Queensland DFV Programs leadership team. The Team Leader will be instrumental in fostering a collaborative and outcome-driven culture, ensuring that the services provided meet client and contractual obligations while also promoting staff wellbeing and child safeguarding.

Duties and Responsibilities:
The Team Leader will be responsible for a variety of duties, including:

• Providing effective leadership to a team of practitioners, including feedback, direct supervision, coaching, and performance management throughout the employee lifecycle.
• Ensuring timely and accurate monitoring, evaluation, and reporting on programmatic inputs, deliverables, and outcomes.
• Maintaining effective stakeholder relationships by liaising with local communities, professionals, service providers, and referral services.
• Identifying, managing, and monitoring risks to program/service delivery, quality, staff wellbeing, and child safeguarding.
• Actively contributing to the Southern Queensland DFV Programs leadership team and participating in strategic planning and decision-making processes.

Required Qualifications:
Candidates must possess a Bachelor of Social Work, Psychology, or a relevant Human Service Qualification. Alternatively, significant experience managing a similar service may be considered in lieu of formal qualifications. Additionally, candidates should have knowledge of best practices, professional standards, legislation, and relevant research in the field of domestic and family violence. Experience in coaching, mentoring, and transferring skills and knowledge to others is also required. A current valid driver’s license is mandatory for this position.

Educational Background:
The educational background required for this position includes a Bachelor’s degree in Social Work, Psychology, or a relevant qualification in Human Services. This educational foundation is essential for understanding the complexities of domestic and family violence and for effectively leading a team that provides support to affected families.

Experience:
The position requires candidates to have significant experience in managing services related to domestic and family violence. This includes a proven track record of leadership in similar roles, demonstrating the ability to coach and mentor staff effectively. Experience in program management, stakeholder engagement, and risk management is also crucial for success in this role.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the team and with clients. Additional language skills may be considered an asset, particularly in communities with diverse linguistic backgrounds.

Additional Notes:
This position is a full-time role with a maximum term contract funded until June 30, 202

• The salary is awarded at Level 6.1, which is $55.72 per hour, along with access to full PBI salary packaging benefits. The organization promotes workplace wellness and offers a range of employee benefits, including individual learning plans, internal employment opportunities, and support for workplace wellness through a confidential Employee Wellbeing Program. The organization encourages applications from Aboriginal and Torres Strait Islander candidates and emphasizes diversity and inclusion in its workforce.