Online Volunteer for Nutritional Teleorientation Calls

Job Posting Organization:
The World Food Programme (WFP) is the largest humanitarian organization in the world, dedicated to saving lives in emergencies and providing food assistance to build pathways towards peace, stability, and prosperity for populations recovering from conflicts and disasters, as well as the impacts of climate change. Established in 1961, WFP operates in over 120 countries and territories, employing nearly 21,000 staff members globally. The organization aims to eradicate hunger and improve nutrition, particularly among vulnerable groups such as women and children, while also supporting smallholder farmers to enhance productivity and reduce losses. WFP's mission is driven by a commitment to address the root causes of hunger and to provide immediate relief in times of crisis, ensuring that security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">food security is a priority for all communities.

Job Overview:
The primary purpose of this position is to contribute to improving the nutritional status of individuals affected by tuberculosis through the provision of a basic food basket, educational activities, and nutritional assessments aimed at supporting their comprehensive recovery. The overarching goal is to provide timely and varied food services for tuberculosis-affected individuals through a mechanism of food cards, nutritional guidance, and effective communication for proper usage. The proposed intervention seeks to implement a timely food assistance system for Persons Affected by Tuberculosis (PAT) using electronic food cards, nutritional education, and communication. This approach is characterized by its timeliness, user empowerment for smart purchasing, and the security and confidentiality of information. The main objective of this system is to provide complementary and varied nutrition during treatment, facilitating access to healthy products through electronic cards. These cards will be enabled for the purchase of food and non-alcoholic beverages, following the guidelines of the Ministry of Health (MINSA), and will provide crucial support during the recovery process. The use of these food cards will be accompanied by nutritional education actions and monitoring to ensure maximum effectiveness in improving well-being. A system of guidance calls will be implemented to assist users in making the most efficient use of the transferred resources for informed purchasing of the most nutritious foods at the best prices, along with support for applying nutritional counseling.

Duties and Responsibilities:
As an online volunteer for the nutritional teleorientation calls, you will be responsible for participating in training sessions regarding the project framework, nutritional content, and activity flow. You will conduct teleorientation calls to the population assisted by the WFP intervention, ensuring quality in the telephone guidance provided, as well as maintaining respectful and dignified interactions. It is essential to accurately record information in the MoDa platform, following the guidelines set by the WFP team. You will also be required to report any situations or incidents to the WFP team and safeguard personal data and confidentiality of the information handled, in compliance with WFP's protection policies.

Required Qualifications:
Candidates should possess strong communication skills, particularly in providing guidance and support over the phone. A background in nutrition, health, or social work is preferred, along with the ability to work collaboratively in a team environment. Familiarity with data entry and management systems is also beneficial. Volunteers should demonstrate a commitment to confidentiality and ethical standards in handling sensitive information.

Educational Background:
A degree or ongoing studies in nutrition, public health, social work, or a related field is highly desirable. Relevant certifications or training in nutritional counseling or health education will be considered an asset.

Experience:
Previous experience in a volunteer capacity or in roles related to health, nutrition, or community support is advantageous. Experience in telecommunication or remote assistance roles will also be beneficial, as it demonstrates the ability to effectively communicate and provide support in a virtual environment.

Languages:
Fluency in Spanish is mandatory, as the position requires communication with Spanish-speaking individuals affected by tuberculosis. Proficiency in English or other languages may be considered a plus, enhancing the ability to communicate with diverse populations and stakeholders.

Additional Notes:
This is a volunteer position, and the duration of the contract is not specified. The role is part-time and may require flexibility in scheduling calls to accommodate the needs of the individuals being assisted. The position is open to both national and international applicants, and while it is a volunteer role, it offers valuable experience in the humanitarian sector and the opportunity to contribute to meaningful change in the lives of those affected by tuberculosis.