Senior Executive Support Assistant

Job Posting Organization:
The job posting organization is UNHCR Armenia, which is part of the United Nations High Commissioner for Refugees. UNHCR was established in 1950 with the mission to protect the rights and well-being of refugees and displaced persons. The organization operates in over 130 countries and employs thousands of staff members worldwide. UNHCR Armenia specifically focuses on providing support to refugees, asylum-seekers, and stateless persons, ensuring they have access to legal frameworks and essential services. The organization aims to strengthen community engagement and partnerships with local stakeholders to address the evolving humanitarian needs in the region.

Job Overview:
The Senior Executive Support Assistant position is designed to provide comprehensive executive support primarily to the Representative of UNHCR Armenia. The role involves managing the Representative's calendar, prioritizing tasks, and ensuring effective follow-up on actions and decisions. The candidate will be responsible for arranging meetings, preparing logistics for missions and travels, and maintaining organized documentation. Additionally, the role requires strong communication skills, as the assistant will draft correspondence, take meeting minutes, and interact with various stakeholders. The ideal candidate should be proficient in social media and AI tools to assist in external communications and content production. This position demands a proactive approach to problem-solving and the ability to work independently while respecting confidentiality.

Duties and Responsibilities:
The duties and responsibilities of the Senior Executive Support Assistant include: providing secretarial and administrative support to ensure the smooth operation of the UNHCR office; managing the supervisor's calendar and arranging appointments; receiving visitors and screening calls; organizing internal and external meetings, including those with high-ranking officials, and taking minutes; drafting and managing correspondence and reports, some of which may be confidential; maintaining an organized filing system for documents; assisting with human resources tasks such as travel arrangements and attendance records; preparing briefing materials for meetings and visits; identifying and managing risks related to the role; and performing other related duties as required.

Required Qualifications:
Candidates must possess a high school diploma with at least two years of relevant experience, or a bachelor's degree with one year of relevant experience. Essential qualifications include proficiency in IT and computer literacy, familiarity with UN administrative rules and procedures, and strong drafting and documentation skills. The candidate should also demonstrate a client-oriented approach, teamwork, and problem-solving abilities. Knowledge of protocol and diplomatic etiquette is crucial for interacting with various stakeholders.

Educational Background:
The educational background required for this position includes a high school diploma or equivalent, with a preference for candidates holding a bachelor's degree in fields such as Business Administration, Secretarial Studies, Office Management, or Human Resources. Relevant certifications in these areas are considered essential for the role.

Experience:
The position requires a minimum of two years of relevant experience for candidates with a high school diploma, or one year of experience for those with a bachelor's degree. Experience in an international environment is highly desirable, as is a background in administrative support roles within organizations similar to UNHCR.

Languages:
Fluency in both English and Armenian is mandatory for this position, with strong oral and written communication skills required. The ability to provide interpretation and translation services is also necessary. Knowledge of additional languages may be considered an asset but is not mandatory.

Additional Notes:
This is a full-time position based in Yerevan, Armenia, requiring physical presence in the office. The contract duration is from April 1, 2026, to December 31, 2026, with the possibility of renewal. The position is classified at the G5 level, and compensation will be based on the UN Common System salary scale in Armenia, paid in Armenian Drams (AMD). Candidates must be legally eligible to work and reside in Armenia, and participation in in-person interviews is required for shortlisted candidates.