Gift in Wills Program Specialist

Job Posting Organization:
Save the Children Australia is an organization dedicated to improving the lives of children and communities in need. Established with a mission to ensure that every child has the opportunity to grow up healthy, educated, and safe, Save the Children Australia works tirelessly to advocate for children's rights and provide essential services. The organization employs a diverse workforce and operates in multiple countries, focusing on creating lasting change through various programs and initiatives. With a commitment to inclusivity and diversity, Save the Children Australia fosters a culture where every employee feels valued and empowered to contribute to the mission.

Job Overview:
As a Gift in Wills Program Specialist at Save the Children Australia, you will play a crucial role in the implementation and management of the Gifts in Wills strategy. This full-time, permanent position involves working closely with the Gifts in Wills Program Manager to develop and execute strategic campaigns aimed at acquiring and nurturing relationships with supporters who are interested in leaving a legacy through their wills. You will be responsible for coordinating multi-channel marketing activities, including digital and offline campaigns, and ensuring that the organization effectively engages with its supporters. Your role will also involve analyzing campaign performance and supporter data to optimize strategies and improve conversion rates, thereby enhancing the overall effectiveness of the Gifts in Wills program.

Duties and Responsibilities:
The primary duties and responsibilities of the Gift in Wills Program Specialist include assisting the Gifts in Wills Program Manager in delivering strategic campaigns across various channels, coordinating telemarketing campaigns, and managing agency relationships. You will be tasked with implementing stewardship strategies that create meaningful touchpoints for supporters, collaborating with internal teams and external suppliers to produce compelling content, and ensuring timely delivery of high-quality campaigns. Additionally, you will analyze campaign performance and supporter data to identify trends, maintain the integrity of the Gifts in Wills pipeline, and ensure accurate data management and tracking of supporter interactions.

Required Qualifications:
To be successful in this role, candidates must demonstrate proven experience in managing direct marketing campaigns across various platforms, including print, digital, surveys, and telemarketing. Strong communication and interpersonal skills are essential, as the role requires fostering productive relationships both internally and externally. Candidates should also possess a demonstrated ability in data analysis and reporting, with a focus on applying insights to improve campaign outcomes. Knowledge of large databases and adherence to data management policies is crucial, along with excellent project management, time management, and problem-solving skills. A warm and professional phone manner is necessary for engaging in meaningful conversations with supporters, and experience in donor stewardship and relationship management is highly valued.

Educational Background:
Candidates for the Gift in Wills Program Specialist position should have a relevant educational background that supports their ability to perform the duties of the role. This may include degrees or certifications in marketing, communications, nonprofit management, or a related field. A strong understanding of direct marketing principles and practices is essential, as well as familiarity with data analysis techniques and tools.

Experience:
The ideal candidate will have substantial experience in direct marketing, particularly in the context of nonprofit organizations. This includes experience in campaign management, donor engagement, and relationship building. Candidates should have a proven track record of successfully executing marketing strategies that drive donor acquisition and retention, as well as experience in analyzing campaign performance to inform future strategies.

Languages:
While the primary language for this position is English, proficiency in additional languages may be considered an asset, particularly if it enhances communication with diverse supporter groups. Candidates should have strong written and verbal communication skills in English to effectively engage with supporters and stakeholders.

Additional Notes:
This position is full-time and permanent, with a preference for candidates based in Melbourne, although applications from other locations across Australia will be considered. The organization offers a flexible working environment, allowing for remote work options. Save the Children Australia is committed to diversity and inclusion, encouraging applications from Aboriginal and Torres Strait Islander candidates and individuals from diverse backgrounds. The organization provides a range of employee benefits, including salary packaging, wellness support, and additional leave options to promote a healthy work-life balance. All employees are required to undergo background checks to ensure a safe working environment.