Administrative and Communication Support

Job Posting Organization:
The Universal Postal Union (UPU) is a specialized agency of the United Nations, established in 1874, with a mission to promote and coordinate international postal services. The UPU has 192 member countries and serves as the primary forum for cooperation among postal sector players, ensuring a universal network of up-to-date products and services. The organization is committed to enhancing the efficiency and effectiveness of postal services worldwide, fostering innovation, and addressing the challenges faced by the postal sector in the digital age. The UPU's headquarters is located in Bern, Switzerland, and it operates with a diverse workforce dedicated to improving global communication and connectivity through postal services.

Job Overview:
The position of Administrative and Communication Support is designed to provide essential administrative and communication assistance under the supervision of the Communication and Outreach Programme Expert. The incumbent will play a crucial role in the effective implementation of various campaigns, publications, and digital communication activities. This role requires a proactive approach to managing inquiries, coordinating communications, and supporting the overall objectives of the UPU's communication strategy. The successful candidate will be expected to handle a variety of tasks ranging from administrative duties to digital content management, ensuring that all communication efforts align with the UPU's mission and goals. The position demands a high level of professionalism, attention to detail, and the ability to work collaboratively within a team to achieve desired outcomes.

Duties and Responsibilities:
The duties and responsibilities of the Administrative and Communication Support position include:

• Managing daily inquiries from designated email addresses, responding to or redirecting them as necessary.
• Validating password requests for protected areas of the UPU website.
• Preparing and coordinating correspondence and circular letters.
• Archiving legal contracts and maintaining a communication and media contact database.
• Assisting in the preparation of the yearly budget for communication activities and monitoring expenditures.
• Supporting the production and distribution of UPU publications and managing website content.
• Uploading newsletters and supporting content production for social media platforms.
• Coordinating public relations activities such as World Post Day and the international letter-writing competition.
• Supporting logistical organization for events and missions. 1
• Assisting with other communication projects and campaigns as required.

Required Qualifications:
Candidates must possess proficiency in Office tools (Word, Excel, Outlook, PowerPoint) and have experience in processing invoices and tracking budgets. Familiarity with content management systems, particularly Kentico, is required. Excellent writing skills and attention to detail are essential, along with a working knowledge of social media and media monitoring platforms such as Mailchimp, Meltwater, Instagram, Facebook, LinkedIn, and X. Basic skills in visual content creation, including photo and video editing tools like Canva, Adobe Photoshop, and Adobe Premiere Pro, are also required. Candidates should demonstrate strong organizational skills, the ability to work autonomously, and excellent interpersonal and intercultural communication skills.

Educational Background:
The educational background required for this position includes secondary-level studies and commercial or secretarial training, or equivalent qualifications. This foundational education is essential for performing the administrative and communication tasks effectively.

Experience:
A minimum of four years of experience in administrative and communication support is required. Experience in an international environment is desirable, as it will provide the candidate with a broader understanding of the UPU's global operations and the diverse contexts in which it functions.

Languages:
The working languages of the United Nations Secretariat are English and French. For this position, candidates must have advanced proficiency in English (UN level III) and intermediate proficiency in French (UN level II) is desirable. This bilingual requirement is crucial for effective communication within the UPU and with its member countries.

Additional Notes:
The position is a fixed-term appointment with a contract duration of three years, and the scheduled date for taking up the appointment is January 202

• The annual salary for this position is 79,366 CHF (net of tax). The UPU is committed to promoting diversity within its workforce and encourages applications from minority and disabled groups. Candidates may be considered for other similar positions for a period not exceeding one year. The UPU emphasizes the importance of maintaining confidentiality and integrity throughout the recruitment process, and candidates under serious consideration may be subject to background checks. The organization does not charge any fees at any stage of the recruitment process.