Internship

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and is a related organization of the United Nations. As the leading UN agency in the field of migration, IOM collaborates closely with governmental, intergovernmental, and non-governmental partners to promote humane and orderly migration for the benefit of all. IOM has been operational in Indonesia for over 40 years, engaging in a wide range of activities in partnership with the Government of Indonesia, civil society, private sector actors, migrants, and communities. The organization focuses on several thematic areas, including Counter-Trafficking, Labour Mobility and Social Inclusion, Disasters, Climate and Resilience, Immigration and Border Governance, Refugee Care, Migration Health, Migration Governance, and Resettlement and Voluntary Returns. IOM Indonesia aims to enhance the quality of care for refugees and asylum seekers referred to it by the Government of Indonesia, adhering to international humanitarian and human rights standards. The organization also works to increase the protection of vulnerable subgroups of displaced persons, such as unaccompanied migrant children, victims of sexual and gender-based violence, pregnant women, and the elderly, through the establishment of referral mechanisms involving specialized state and non-state service providers.

Job Overview:
The internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position is designed for individuals who are eager to gain practical experience in the field of refugee care and migration health. The incumbent will work under the direct supervision of the Senior Programme Associate (Refugee Care) in Medan and will be responsible for supporting the day-to-day implementation of Refugee Care activities. This role involves close coordination with the Programme Associate (Refugee Care) based in Medan and requires participation in various programmatic activities, including organizing events and providing support for the comprehensive case management process. The intern will also assist in maintaining documentation and record-keeping for training sessions and other initiatives, as well as collecting and maintaining data related to mental health and psychosocial-support" style="border-bottom: 1px dotted #007bff !important;">psychosocial support. This position offers a unique opportunity to contribute to the protection and support of refugees and asylum seekers while developing valuable skills in program implementation and coordination.

Duties and Responsibilities:
The intern will have a variety of responsibilities, including:

• Participating in the implementation of the Migration Health Unit programme, particularly in organizing events under the guidance of the National Migration Health Officer in Batam.
• Assisting in the implementation of the Refugee Care unit programme, particularly in organizing events under the guidance of the Senior Programme Associate (Refugee Care) in Medan.
• Supporting the day-to-day implementation of programme activities in coordination with the Refugee Care Unit in Medan.
• Co-facilitating general/non-clinical counselling sessions under the direction and supervision of the Refugee Care Unit.
• Participating in the comprehensive case management process, guided and supervised by the Refugee Care Team.
• Maintaining documentation and record-keeping for training sessions, meetings, and other Refugee Care Unit initiatives.
• Supporting the Refugee Care Unit in the collection and maintenance of data related to mental health and psychosocial support.
• Assisting in protection-related activities, including awareness sessions and protection cadre meetings.
• Providing assistance in the distribution and response management of Freshdesk tickets within the Complaints and Feedback Mechanism (CFM). 1
• Supporting the AVRR and the associated movement procedures. 1
• Working closely with the education team to support school visits, coordinate with Principals, and participate in parent meetings aimed at enhancing student learning outcomes. 1
• Undertaking any other related duties as may be assigned.

Required Qualifications:
Candidates must be enrolled in the final academic year of a first university degree programme (minimum undergraduate level) in fields such as Public Health, Medical Health, Psychology, Social Welfare, Social Work, Education, or a related field from an accredited academic institution. Alternatively, candidates may be enrolled in a second university degree (graduate school/equivalent) or have graduated with a university degree within one year of graduation. Relevant professional or volunteer experience with civil society organizations or volunteer groups is considered an advantage. Candidates should possess excellent computer skills, including proficiency in word processing, spreadsheets, databases, and email exchange, particularly with Microsoft Office applications such as Word, Excel, and Access, as well as SPSS. They should also demonstrate flexibility and openness to learning new experiences, possess good interpersonal, networking, and communication skills, and have the ability to work effectively and harmoniously with colleagues from diverse cultural and professional backgrounds. Additionally, candidates should be capable of writing clear and concise reports.

Educational Background:
The educational background required for this internship includes being enrolled in the final academic year of a first university degree programme (minimum undergraduate level) in relevant fields such as Public Health, Medical Health, Psychology, Social Welfare, Social Work, Education, or a related field from an accredited academic institution. Candidates who are enrolled in a second university degree (graduate school/equivalent) or have graduated within one year of graduation are also eligible to apply.

Experience:
The position requires relevant professional or volunteer experience, particularly with civil society organizations or volunteer groups. This experience is advantageous as it demonstrates the candidate's commitment to social causes and their ability to engage with diverse communities. While specific years of experience are not mandated, any background that showcases the candidate's involvement in related fields will be beneficial.

Languages:
Fluency in English and Bahasa Indonesia is required for this position, both in oral and written forms. This language proficiency is essential for effective communication within the team and with the beneficiaries of the Refugee Care Unit's services. Additional language skills may be considered an asset but are not mandatory.

Additional Notes:
The internship is subject to funding confirmation, and any offer made to the candidate will depend on this. The appointment will also be contingent upon certification that the candidate is medically fit for appointment, as well as verification of residency, visa, and authorizations by the concerned Government, where applicable. Interns may receive a small monthly stipend to help offset costs, depending on their experience and location. However, interns who benefit from an internship allowance or scholarship from their university or other sponsoring body that includes financial remuneration or credits for coursework will not be eligible for the stipend. IOM provides coverage against occupational accidents and illnesses under the Compensation Plan for the duration of the assignment, but does not offer evacuation or medical insurance for non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accidents or illnesses and must provide written proof of such coverage before commencing work. IOM maintains a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background, or disabilities. Furthermore, IOM does not charge a fee at any stage of its recruitment process and only accepts duly completed applications submitted through the IOM online recruitment system, which also allows candidates to track the status of their application.