Norwegian Refugee Council (NRC)

Shelter & WASH Specialist

Norwegian Refugee Council (NRC)

Job Description


Job Purpose

The purpose of this position is to provide strategic direction and strengthen the technical quality of the NRC’s Shelter and WASH programme. The Shelter and WASH Specialist is responsible for supporting the Shelter and WASH Project Implementation at field level. 

What you will do:

Develop Shelter and WASH strategy and Macro Logical Framework Analysis (MLFA)s that are aligned with regional and global strategies and priorities. Contribute to Fundraising, develop and revise funding proposal, budgets, and donor reports. Identify trends technical standards and donor priorities. Follow up on compliance with contractual commitments within Shelter and WASH Programmes, ensure high technical quality and synergies in project implementation. Provide technical direction and project implementation support. Ensure that key learnings are extracted from WASH and Shelter Programmes implementation, and incorporate them in the Core Competencies (CCs) and staff development processes. Provide systematic training and build capacity of technical staff. Represent NRC in relevant forums/clusters, including with national authorities and donors.  Promote the rights of IDPs/returnees in line with the advocacy strategy. Responsible for the development of Country Office-level, CC Shelter and WASH Strategies and other programme development initiatives, assessing expansion, pilot activities, Shelter and WASH representation at Country Office and Area Office workshops, meetings, trainings, and related events and contributing to proposal narratives, budgets, and annexes. Responsible for the exchange (and crosspollination) of technical resources and lessons learned. Responsible for ensuring teams have access to appropriate implementation tools and relevant technical guidance.  Responsible for Technical Support to CC Strategic priority projects such as Safe and Dignified Shelter and WASH transition to ensure the strategy is implemented and meets quality standards. Responsible for leveraging external technical support where feasible to increase programme quality and build partnerships with the private sector for pro bono support opportunities. Responsible for Quality Assurance, with a focus on policies and procedures; technical standards, pilots, safe and inclusive programming/protection and Monitoring and Evaluation, through harmonisation and strengthening of tools and methodologies. Responsible for leading on the specific CC Shelter WASH quality inputs to proposal Design and development and review of CC SW inputs to donor reports. Responsible for regional external Coordination and representation concerning Shelter and WASH activities in formal and informal forums including clusters, working groups with international and local NGOs and with other NRC Country Offices. Responsible for representation with donors or other stakeholders as requested by the Head of Programme.

Professional Competencies and Qualifications Required

These are skills, knowledge and experience that are important for effective performance.

Bachelors Degree in a relevant field of study Minimum 4 years of experience within a senior technical role in a humanitarian/recovery context; Experience from working in complex and volatile contexts. Knowledge of the context in Syria and neighbouring countries Expertise in Shelter and WASH programming; Knowledge about own leadership skills/profile with documented results related to the position’s responsibilities Experience with remotely managed programming Fluency in English, both written and verbal.

Behavioural competencies

Handling insecure environments Working with people Analysing Communication with impact and respect Coping with change

What We Offer

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take initiative.

We are also looking for people who share our values:

To be dedicated in what we do; To be innovative with our solutions; To act as one unified and inclusive team; To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.

Additional Information:

Duty Station: Amman, Jordan

Travel: Up to 20% International Travel

Duration of contract: 12 months, subject to Renewal depending on funds and performance         

Grade 9 in NRC's grading structure

Reporting to: Head of Programme

For more information regarding the role, here is the detailed job description.

We invite applications from all qualified and interested candidates. Send in your application by latest May 25, 2023.

Please ensure you attach copies of your academic and professional certificates.

Learn more about NRC's operations in Syria here.

For any queries, please email us at with “Shelter and WASH Specialist - Syria Response Office” as the subject line. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and Security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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