Family Support Specialist

Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, part of the Save the Children Australia Group and a global movement dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. The organization is well-known for championing creative and innovative solutions to support all children and families to reach their full potential. It operates across every state and territory, providing quality services to children and their caregivers in various regions, remote areas, and capital cities. With a workforce of approximately 600 people, 54 reasons embraces diversity in race, ethnicity, gender, age, disability, sexuality, cultures, and beliefs, making it a unique and inclusive workplace.

Job Overview:
The Family Support Specialist position is a permanent, part-time role (19.5 hours per week) based in Bankstown LGA, New South Wales, with the potential for extension until 30th June 202

• The specialist will be part of the Play2Learn team, responsible for delivering playgroups across the Bankstown area. The role involves building family capacity through partnership and client-centered approaches, identifying additional assistance needs, and collaborating with team members to promote positive parenting and child wellbeing. The specialist will provide holistic case management to vulnerable clients, supporting their relationships and progress towards established goals. This position requires a strong commitment to advocating for children's rights and a passion for working with diverse communities.

Duties and Responsibilities:
The Family Support Specialist will be responsible for the following duties:

• Building family capacity by employing partnership, outcomes-based, strengths’ perspective, and client-centered approaches.
• Identifying additional assistance and external services required by families, providing appropriate information, support, and referrals.
• Collaborating with team members to deliver programs and support services, ensuring culturally respectful approaches to parenting and child and family wellbeing.
• Providing holistic case management to vulnerable and disadvantaged clients, supporting relationships for favorable client outcomes.
• Identifying strengths within families, establishing program goals, and reviewing clients' progress towards these goals.
• Engaging with families from low socio-economic backgrounds and those who are socially or geographically isolated.
• Utilizing trauma-informed practices and a strength-based approach when working with families.

Required Qualifications:
Candidates must possess a Degree or Diploma qualification in a relevant field such as Psychology, Social Work, Human Services, or Social Sciences, or have significant equivalent experience. Additionally, proven experience in working with low socio-economic families and those who are socially or geographically isolated is required. Candidates should also demonstrate experience in trauma-informed practice and a strength-based approach when working with families.

Educational Background:
The educational background required for this position includes a Degree or Diploma in relevant fields such as Psychology, Social Work, Human Services, or Social Sciences. Equivalent experience may also be considered, emphasizing the importance of practical knowledge and skills in the field.

Experience:
The position requires candidates to have experience working with low socio-economic families and those who are socially or geographically isolated. Proven experience in trauma-informed practices and a strength-based approach is essential, indicating the need for a candidate who is not only knowledgeable but also skilled in applying these practices effectively in real-world situations.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the location and the nature of the work. Additional language skills that reflect the diverse community in Bankstown may be advantageous, enhancing communication with families from various cultural backgrounds.

Additional Notes:
This is a part-time position requiring 19.5 hours of work per week, with a contract duration extending through to 30th June 2026, with the possibility of extension. The role is based in Bankstown, New South Wales, and may require travel within the Sydney metropolitan region. The organization offers a generous award rate salary (Level 4.1 – currently $43.08 per hour, increasing in July) along with full salary packaging benefits. Employees receive extra leave, professional supervision training, and access to a confidential Employee Wellbeing Program. The organization is committed to diversity and inclusion, ensuring a supportive environment for all employees.