Family Support Specialist - SEQ Refuges

Family Support Specialist - SEQ Refuges

Save The Children

May 30, 2025July 14, 2025CabooltureAustralia
Job Description
Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, proudly part of the Save the Children Australia Group and global movement. The organization is dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. With a workforce of approximately 600 people, 54 reasons operates across every state and territory, providing quality services to children and their caregivers in various settings, including remote areas and capital cities. The organization emphasizes the importance of a child-centered approach and aims to make a significant impact on the lives of vulnerable individuals.

Job Overview:
In this varied and challenging role, the Family Support Specialist will work within a case management framework in a refuge and outreach setting, providing essential support to children and families experiencing domestic and family violence. The position is part-time, requiring 68.4 hours per fortnight, structured over two weeks with specific daily hours. The role involves helping clients navigate difficult circumstances and equipping them with the necessary tools to thrive in the future. The specialist will be responsible for delivering holistic case management, promoting health and safety, and enhancing stakeholder relationships to ensure favorable outcomes for clients.

Duties and Responsibilities:
The Family Support Specialist will be tasked with providing holistic case management to vulnerable and disadvantaged clients, identifying their strengths, establishing program goals, and reviewing client progress. The role includes promoting skills that enhance health, safety, and development, as well as working collaboratively within a small team to deliver best practices for women and children experiencing domestic and family violence. The specialist will also be responsible for enhancing stakeholder relationships and partnerships to provide comprehensive support to clients, ensuring their needs are addressed effectively.

Required Qualifications:
Candidates must demonstrate experience in case management and possess knowledge of relevant legislation related to domestic and family violence. Previous experience working in a closely related human services context is essential, along with a strong understanding of Aboriginal and Torres Strait Islander communities and families. The role requires strong report writing, analytical, and evaluation skills, including proficiency in data collection and analysis. A tertiary qualification in a relevant field or significant experience in a similar service is also required.

Educational Background:
The position requires a tertiary qualification in a relevant field, which may include social work, psychology, or a related discipline. Alternatively, significant experience working in a similar service may be considered in lieu of formal qualifications. This educational background is crucial for understanding the complexities of domestic and family violence and the needs of affected families.

Experience:
Candidates should have demonstrated experience in case management, particularly within the context of domestic and family violence or closely related human services. This experience is vital for effectively supporting clients and navigating the challenges they face. Familiarity with the specific needs and barriers experienced by Aboriginal and Torres Strait Islander families is also important, as the role requires a nuanced understanding of these communities.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication with clients and stakeholders. Additional languages may be beneficial, particularly those spoken within the local community, to enhance service delivery and support for diverse client groups.

Additional Notes:
This is a maximum term, part-time position (9 days per fortnight) for a duration of 2 years, with the potential for permanency. The role operates within a case management framework and requires working in both refuge and community settings located within the Moreton Bay region. The position is open to women only, as permitted under sections 25, 104, and 105 of the Anti-Discrimination Act, 199
  • The organization offers a generous salary, professional development funding, and various employee benefits, including extra leave and support for workplace wellness.
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