Child Support Specialist

Child Support Specialist

Save The Children

April 26, 2025June 10, 2025BrisbaneAustralia
Job Description
Job Posting Organization:
54 reasons is a leading organization in Australia dedicated to supporting individuals affected by domestic and family violence (DFV). Established as part of the Save the Children Australia Group, 54 reasons operates as one of the largest providers of DFV refuge services in Queensland. The organization is committed to ensuring that children and young people have their rights met and thrive in all their diversity. With a workforce of approximately 600 employees, 54 reasons is known for its dynamic network of teams that work collaboratively to deliver high-quality support services to women and children escaping violence. The organization operates across various regions, remote areas, and capital cities, providing essential services to those in need.

Job Overview:
In this permanent, part-time position, the Child Support Specialist will work within a team to provide specialist support to children and their families within the Domestic and Family Violence Refuge program. The role involves providing intervention and support to children who have witnessed domestic and family violence, collaborating with their caregivers, and implementing the 54 Reasons Child iView framework. The position requires working shifts from 8:30 am to 4:30 pm on weekdays and reporting to a Team Leader. The specialist will directly support children and young people accessing crisis accommodation, addressing their immediate needs after experiencing DFV, and conducting individual and group activities that promote parent-child attachment and healthy development. The role also includes enhancing child-focused practices in the region and connecting families with necessary services and appropriate referrals.

Duties and Responsibilities:
The Child Support Specialist will be responsible for a variety of duties, including:
  • Directly supporting children and young people who are accessing crisis accommodation, ensuring their immediate needs are met after experiencing domestic and family violence.
  • Conducting individual and group activities aimed at supporting parent-child attachment and facilitating healthy development and transitions for children.
  • Enhancing child-focused practices within the organization and the broader community, ensuring that the needs of children are prioritized.
  • Collaborating with caregivers to implement the 54 Reasons Child iView framework effectively.
  • Connecting families with relevant services and providing appropriate referrals to ensure comprehensive support.
  • Maintaining accurate records and documentation related to the support provided to children and families.
  • Participating in team meetings and professional development opportunities to enhance skills and knowledge in the field of domestic and family violence.

Required Qualifications:
Candidates for the Child Support Specialist position must possess a degree qualification in Children’s Services or a relevant Human Services field, or have significant experience in a similar service. A solid understanding of child development and the impact of trauma on children and young people is essential. Additionally, candidates should demonstrate experience working with children and young people from a child-centered framework. A current driver’s license is also required for this role.

Educational Background:
The educational background required for this position includes a degree in Children’s Services or a related field within Human Services. Candidates with significant experience in similar roles may also be considered, provided they can demonstrate relevant knowledge and skills in child development and trauma-informed care.

Experience:
The position requires candidates to have experience within the domestic and family violence sector, particularly in supporting children who have experienced trauma. Candidates should be able to demonstrate their ability to respond effectively in crisis situations and work independently while adhering to role boundaries. Experience in implementing child-centered frameworks and working collaboratively with families is also essential.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely required for effective communication with children, families, and team members. Additional language skills may be beneficial, particularly in a diverse community setting, but are not explicitly stated as a requirement.

Additional Notes:
This position is a permanent, part-time role requiring the successful candidate to work 9 days per fortnight. It is important to note that it is a genuine requirement for this position to be filled by a woman, as permitted under sections 25, 104, and 105 of the Anti-Discrimination Act, 199
  • The organization offers a generous salary package, including full salary packaging benefits, annual professional development funding, and additional leave options. Employees also receive support for workplace wellness, including access to a confidential Employee Wellbeing Program. The organization is committed to diversity and inclusion, ensuring that all employees feel supported regardless of their background.
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