The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. When NRC started relief efforts after World War Two, humanitarian needs were critical. NRC is still there, protecting people forced to flee and supporting them as they build a new future. Today, NRC works in both new and protracted crises across 30 countries, where they provide food assistance, clean water, shelter, legal aid, and education.
Job Description
Job Posting Organization: The Norwegian Refugee Council (NRC) is a global humanitarian organization established to assist people who are forced to flee their homes due to conflict and disaster. NRC has been operational since 1946 and has grown to become one of the leading organizations in the humanitarian sector, with a presence in over 30 countries. The organization is dedicated to providing high-quality aid and defending the rights of refugees and internally displaced persons. NRC employs thousands of staff worldwide and is committed to fostering a culture of professional growth, diversity, equity, and inclusion among its employees.
Job Overview: The Emergency Response Technical Assistant plays a crucial role in the implementation of emergency response projects funded by various donors. This position is designed to support the day-to-day operations of emergency response initiatives, ensuring that projects are executed effectively and in alignment with NRC's policies and guidelines. The assistant will work closely with the field team, emergency officer, project manager, and other support staff to facilitate the timely delivery of emergency programs. The role requires a proactive approach to monitoring humanitarian issues and adapting project strategies to meet the needs of vulnerable populations. The assistant will also be responsible for preparing reports, collecting data, and ensuring compliance with donor requirements, thereby contributing to the overall success of NRC's emergency response efforts.
Duties and Responsibilities: The duties and responsibilities of the Emergency Response Technical Assistant include:
Adhering to NRC policies, tools, handbooks, and guidelines in all aspects of work.
Assisting with the implementation of the support function portfolio according to the established plan of action.
Preparing and developing status reports as required by management to track project progress.
Ensuring proper filing and documentation of all project-related materials.
Promoting and sharing ideas for the improvement of support functions within the team.
Providing support for periodic progress reports and other documentation related to emergency responses in the area office.
Collaborating with the field team and other stakeholders to implement emergency projects effectively.
Monitoring humanitarian issues and advising on program activities and approaches as necessary.
Conducting regular reviews with the Emergency Officer and project coordinator to assess progress against performance indicators and address challenges. 1
Collecting data and preparing reports for emergency projects, including donor reports and evaluation documents. 1
Implementing emergency response plans in coordination with other humanitarian partners to ensure effective collaboration and avoid duplication of efforts. 1
Conducting rapid needs assessments and providing operational recommendations for interventions based on collected data.
Required Qualifications: The position requires a set of qualifications that include:
A Bachelor's degree in social sciences, psychology, or a related field.
A minimum of three years of experience in emergency response, protection, or related areas, preferably within a humanitarian context.
Previous experience working in complex and volatile environments is essential.
Documented results related to the responsibilities of the position are required.
Strong computer skills, particularly in Microsoft Office, are mandatory.
Local knowledge of the context and local language skills are essential for effective communication and implementation of projects.
Educational Background: Candidates must possess a Bachelor's degree in social sciences, psychology, or a related field. This educational background is critical for understanding the complexities of humanitarian work and the needs of affected populations. Additional training or certifications related to emergency response or humanitarian assistance would be advantageous and may enhance a candidate's suitability for the role.
Experience: The ideal candidate should have at least three years of relevant experience in emergency response or protection within a humanitarian context. This experience should include working in challenging environments and demonstrating the ability to adapt to changing circumstances. Familiarity with the specific challenges faced in Sudan or similar contexts will be beneficial for effective program implementation.
Languages: Proficiency in both English and Arabic is mandatory for this position, as effective communication with diverse stakeholders is crucial. Knowledge of additional local languages may be considered an asset, enhancing the ability to engage with affected communities and local partners.
Additional Notes: This position is full-time and may involve working in challenging and insecure environments. The NRC emphasizes the importance of safeguarding and expects all employees to uphold the highest standards of respect and dignity in their interactions. The organization has a zero-tolerance policy towards exploitation, abuse, and harassment, and all employees are required to report any incidents. Female candidates are strongly encouraged to apply, reflecting NRC's commitment to diversity and inclusion in the workplace.
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