Senior Business Operations Coordinator

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Position Title: Senior Business Operations Coordinator
Location: Jacksonville
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing the most pressing health challenges and is committed to ensuring a healthier future for all. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates across various states in the Southeast region and beyond, promoting diversity, equity, and inclusion within its workforce and workplace culture. The AHA is known for its commitment to employee well-being and professional development, offering numerous resources and support to its employees.

Job Overview:
The Senior Business Operations Coordinator will be an integral part of the American Heart Association's Southeast Executive Operations team. This role involves providing essential administrative and project support to multiple executives, ensuring smooth operations and effective communication throughout the organization. The coordinator will be responsible for maintaining high standards of executive support and operational excellence, which includes managing calendars, coordinating travel, and preparing correspondence. The ideal candidate will be proactive, organized, and capable of managing multiple tasks efficiently while contributing to the overall goals of the organization. This position requires a commitment to work-life harmonization and the ability to adapt to changing needs and situations.

Duties and Responsibilities:
The Senior Business Operations Coordinator will have a diverse set of responsibilities, including but not limited to: providing executive-level administrative support to members of the Senior Management Team (SMT), managing calendars, coordinating travel arrangements, and handling expense reporting. The coordinator will prepare internal and external communications, such as newsletters and volunteer recognition pieces, and coordinate logistics for meetings, both in-person and virtual. Additionally, the role involves creating engaging PowerPoint presentations, executing technology production for virtual events, maintaining contact records and distribution lists, preparing reports for SMT, providing budget support, and collaborating with staff across the region to support organizational goals. The coordinator will also undertake special projects as assigned, demonstrating flexibility and adaptability, and may require limited travel.

Required Qualifications:
Candidates must possess a High School Diploma or equivalent and have at least 5 years of relevant experience in an administrative capacity. Proficiency in Microsoft Office Applications, including Excel, Word, PowerPoint, and Outlook, is essential. Preferred qualifications include experience providing administrative support to multiple managers or executive-level management, coordinating meetings and events, and strong organizational skills. The ability to work collaboratively in a team environment and a proven track record of prioritization and problem-solving are also important. Familiarity with virtual communication tools and proficiency in Canva for creating visually engaging materials are advantageous.

Educational Background:
A High School Diploma or equivalent is required for this position. While further education is not explicitly stated, candidates with additional qualifications or certifications related to business operations or administration may be viewed favorably.

Experience:
The position requires a minimum of 5 years of relevant experience in an administrative role. Candidates with experience supporting executive-level management and coordinating complex meetings and events will be preferred. A strong background in managing workflows and time effectively is essential for success in this role.

Languages:
While the job description does not specify mandatory languages, proficiency in English is implied as the primary language for communication within the organization. Additional language skills may be considered an asset but are not explicitly required.

Additional Notes:
This is a full-time position with the American Heart Association, which offers a competitive compensation package that includes a base salary, performance recognition, and a wide array of benefits such as medical, dental, vision, and life insurance. The organization also provides a robust retirement program with employer matching, paid time off (PTO), and tuition assistance for employees seeking further education. The AHA promotes work-life harmonization and offers various resources for professional development, including access to Heart U, the Association's online university. The position is based in Jacksonville, Florida, and candidates must be willing to relocate to the Southeast region if not already residing there.