Program Consultant, Health Care

Job Advertisement

Position Title: Program Consultant, Health Care
Location: Tucson, CA, WA, OR, UT, MT, AZ
Country: United States
Deadline Date: Not specified

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing the most pressing health challenges and is committed to ensuring a healthier future for all. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates in various locations and employs a diverse workforce that reflects its commitment to diversity, equity, and inclusion. The AHA is known for its supportive work culture, which emphasizes work-life harmonization and offers numerous resources for employee development and well-being.

Job Overview:
The Program Consultant, Health Care position is a critical role within the American Heart Association, focusing on improving care for patients with cardiovascular disease and stroke. This position involves working closely with multiple healthcare sites to educate and empower them to enhance their treatment protocols in alignment with clinical guidelines. The consultant will engage with various healthcare entities, including hospitals and outpatient settings, to implement and deliver program services that include data collection, decision support tools, and quality improvement consultations. The role requires building strong relationships with healthcare professionals and stakeholders to facilitate program participation and optimize the value of the services provided. The consultant will also document activities and communicate regularly with the Director of Health Care Quality to ensure that all tasks are completed on time, working collaboratively with cross-functional teams to achieve program success.

Duties and Responsibilities:
The duties and responsibilities of the Program Consultant include:

• Engaging with clients at hospitals, healthcare systems, post-acute facilities, and EMS organizations to implement and deliver program services.
• Educating healthcare teams on compliance issues and facilitating program participation.
• Developing relationships with physician champions and key stakeholders to enhance program effectiveness.
• Collaborating with state health departments and regional authorities to improve cardiovascular care systems.
• Documenting activities in customer relationship management tools and tracking progress on initiatives.
• Communicating regularly with the Director of Health Care Quality to ensure timely completion of tasks.
• Working with cross-functional teams to ensure the success of the programs implemented.

Required Qualifications:
Candidates must possess a Bachelor’s Degree or equivalent work experience, along with a minimum of 3 years of relevant work experience. Experience in an acute care hospital setting, particularly in clinical quality or process improvement projects, is essential. Familiarity with Systems of Care work is also required. Candidates should demonstrate proficiency in advanced PowerPoint, Word, and Excel, and possess strong interpersonal and relationship-building skills. Excellent oral and written communication skills are mandatory, and the ability to travel up to 10% for local and overnight stays is necessary.

Educational Background:
A Bachelor’s Degree is required for this position, and equivalent work experience may be considered. Candidates with certifications such as Certified Professional in Healthcare Quality or Certified Health Education Specialist, or those with a clinical degree, are preferred. The educational background should ideally include training or coursework related to healthcare quality improvement and data management.

Experience:
The position requires at least 3 years of relevant work experience, specifically in an acute care hospital environment or in a national cardiac or stroke clinical quality improvement program. Candidates should have hands-on experience with clinical quality or process improvement projects that involve data capture and analysis within a structured improvement framework.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This is a full-time position with the possibility of remote work. The expected salary range for this role is between $70,000 and $90,000, depending on experience and geographic location. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, which increases with seniority, and 12 paid holidays annually. The organization also provides tuition assistance for employees seeking further education related to their roles.