Program Consultant, Health Care

Job Advertisement

Position Title: Program Consultant, Health Care
Location: Sacramento, Remote
Country: United States
Deadline Date: No expiration date indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing major health challenges and accelerating progress towards a healthier future for all. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates in various locations across the United States and is committed to diversity, equity, and inclusion within its workforce and workplace culture. The AHA offers numerous resources to support its employees, including a corporate university and various employee assistance programs.

Job Overview:
The Program Consultant, Health Care position at the American Heart Association involves implementing quality programs aimed at improving care for patients suffering from cardiovascular diseases and strokes. This role is crucial in educating and empowering healthcare providers to enhance treatment protocols and clinical processes. The consultant will engage with various healthcare settings, including hospitals and outpatient facilities, to deliver program services, collect data, and share best practices. The position requires strong relationship-building skills to collaborate with healthcare teams and stakeholders, ensuring compliance and optimizing program participation. The consultant will also document activities and communicate regularly with the Director of Health Care Quality to ensure timely completion of tasks, working alongside cross-functional teams to guarantee program success.

Duties and Responsibilities:
The primary responsibilities of the Program Consultant include:

• Engaging with clients at hospitals, healthcare systems, and other medical facilities to implement and deliver program services.
• Educating healthcare providers on treatment guidelines and clinical processes.
• Collecting data and utilizing decision support tools to enhance quality improvement initiatives.
• Developing and maintaining relationships with physician champions and key stakeholders, including C-suite executives.
• Collaborating with state health departments and regional authorities to improve cardiovascular care systems.
• Documenting all activities in customer relationship management tools and reporting on account interactions.
• Communicating regularly with the Director of Health Care Quality to ensure tasks are completed on schedule.
• Traveling up to 10% for local and overnight stays as necessary.

Required Qualifications:
Candidates must possess a Bachelor’s Degree or equivalent work experience, along with at least three years of relevant work experience. Experience in an acute care hospital setting, particularly in clinical quality or process improvement projects, is essential. Familiarity with Systems of Care work is also required. Proficiency in advanced PowerPoint, Word, and Excel is necessary, as well as strong interpersonal skills and excellent oral and written communication abilities. Candidates should be able to travel up to 10% for local and overnight stays.

Educational Background:
A Bachelor’s Degree in a relevant field is required, or equivalent work experience may be considered. Additional certifications such as Certified Professional in Healthcare Quality or Certified Health Education Specialist, or a clinical degree, are preferred but not mandatory.

Experience:
The position requires a minimum of three years of relevant work experience, particularly in clinical quality improvement or process improvement projects within an acute care hospital or a national cardiac or stroke clinical quality improvement program. Experience in collaborative learning groups is also beneficial.

Languages:
While no specific language requirements are mentioned, strong oral and written communication skills in English are mandatory. Additional language skills may be considered an asset but are not explicitly required.

Additional Notes:
This is a full-time position with a salary range of $70,000 to $90,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, as well as a robust retirement program. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization also provides tuition assistance for employees seeking further education related to their current roles or potential future positions. The AHA is committed to maintaining a diverse workforce and workplace culture.