Program Consultant, Health Care

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Position Title: Program Consultant, Health Care
Location: Helena, Remote
Country: United States
Deadline Date: Not specified

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing the most pressing health challenges and is committed to ensuring a healthier future for all. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates in various locations across the United States and is known for its focus on diversity, equity, and inclusion. The AHA employs a large number of individuals and offers a supportive work environment that emphasizes work-life harmonization and professional development.

Job Overview:
The Program Consultant, Health Care position is crucial for the American Heart Association's mission to improve care for patients suffering from cardiovascular diseases and strokes. This role involves implementing quality programs across multiple healthcare settings, including hospitals and outpatient facilities. The consultant will engage with clients to educate them on best practices and clinical processes, ensuring adherence to treatment guidelines. The position requires a proactive approach to market management, necessitating the development of relationships with key stakeholders, including hospital teams and physician champions. The consultant will also collaborate with state health departments and document activities using customer relationship management tools. This role is designed for individuals who are passionate about making a difference in healthcare and are equipped with the necessary skills to drive quality improvement initiatives.

Duties and Responsibilities:
The primary responsibilities of the Program Consultant include:

• Implementing quality improvement programs aimed at enhancing care for patients with cardiovascular diseases and strokes.
• Engaging with various healthcare settings to educate and empower staff on clinical processes and treatment guidelines.
• Consulting with hospital teams to identify compliance issues and facilitate program participation.
• Developing and maintaining relationships with physician champions and key decision-makers within healthcare organizations.
• Collaborating with state health departments and other partners to enhance cardiovascular systems of care.
• Documenting activities and interactions in customer relationship management tools, ensuring accurate tracking of progress and reporting.
• Communicating regularly with the Director of Health Care Quality to ensure timely completion of tasks.
• Working with cross-functional teams to ensure the success of the programs being implemented.

Required Qualifications:
Candidates must possess a Bachelor’s Degree or equivalent work experience, along with a minimum of 3 years of relevant work experience. Experience in an acute care hospital setting, particularly in clinical quality or process improvement projects, is essential. Familiarity with Systems of Care work is also required. Candidates should demonstrate proficiency in advanced PowerPoint, Word, and Excel, and possess strong interpersonal skills for relationship building. Excellent oral and written communication skills are necessary, along with the ability to travel up to 10% for local and overnight stays.

Educational Background:
A Bachelor’s Degree in a relevant field is required, or equivalent work experience may be considered. Additional certifications such as Certified Professional in Healthcare Quality or Certified Health Education Specialist are preferred, as well as a clinical degree that supports the role's responsibilities.

Experience:
The position requires at least 3 years of relevant work experience, particularly in clinical quality improvement or process improvement projects within an acute care hospital or a national cardiac or stroke clinical quality improvement program. Candidates should have a proven track record of engaging with healthcare professionals and implementing successful quality improvement initiatives.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This is a full-time position with the possibility of remote work. The expected salary range for this role is between $70,000 and $90,000, depending on experience and geographic differentials. The American Heart Association offers a comprehensive benefits package, including medical, dental, and vision insurance, a robust retirement program, paid time off, and tuition assistance for further education. The organization is committed to employee well-being and provides various resources for professional development and work-life harmonization.