Program Consultant, Health Care

Job Advertisement

Position Title: Program Consultant, Health Care
Location: Dallas
Country: United States
Deadline Date: Not specified

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing major health challenges and is committed to ensuring a healthier future for all. AHA operates with a mission to be a relentless force for a world of longer, healthier lives, and emphasizes diversity, equity, and inclusion within its workforce and workplace culture. The AHA has a strong presence across the United States and engages in various health initiatives and programs.

Job Overview:
The Program Consultant, Health Care position at the American Heart Association involves supporting the National Center office located in Dallas, TX, with the flexibility of being home-based. The role is crucial in implementing quality programs aimed at improving care for patients suffering from cardiovascular diseases and strokes. The consultant will engage with various healthcare settings, including hospitals and outpatient facilities, to educate and empower them in adhering to clinical guidelines and improving treatment processes. The position requires a proactive approach to market management and collaboration with multiple stakeholders to ensure the successful delivery of programs and services.

Duties and Responsibilities:
The individual in this role will be responsible for a variety of tasks, including:

• Engaging with clients at hospitals, healthcare systems, post-acute facilities, and EMS organizations to implement and deliver program services.
• Conducting active data collection and providing decision support tools to enhance quality improvement initiatives.
• Consulting with hospital teams to identify compliance issues and facilitate program participation.
• Developing and maintaining relationships with physician champions and key stakeholders, including C-suite executives.
• Collaborating with state health departments and regional authorities to enhance cardiovascular care systems.
• Documenting activities in customer relationship management tools like Microsoft Dynamics and reporting on account interactions.
• Communicating regularly with the Director of Health Care Quality to ensure timely completion of tasks.
• Working with cross-functional teams to ensure the success of the programs.

Required Qualifications:
Candidates must possess a Bachelor’s Degree or equivalent work experience, along with two to five years of proven experience in relevant fields. Experience in acute care hospitals, particularly in clinical quality or process improvement projects, is essential. Familiarity with cardiovascular disease and stroke care, as well as understanding EMS and payer systems, is highly desirable. Proficiency in advanced PowerPoint, Word, and Excel is required, along with strong interpersonal skills and excellent oral and written communication abilities. The ability to travel up to 20% for local and overnight stays is also necessary.

Educational Background:
A Bachelor’s Degree is required for this position, and equivalent work experience may be considered. Candidates with a clinical degree or certifications such as Certified Professional in Healthcare Quality or Certified Health Education Specialist are preferred.

Experience:
The position requires two to five years of relevant experience, particularly in acute care hospital settings or national clinical quality improvement programs related to cardiovascular disease and stroke. Experience in healthcare systems and familiarity with quality improvement frameworks is essential.

Languages:
While the job description does not specify mandatory languages, proficiency in English is implied as a requirement for effective communication. Additional language skills may be beneficial but are not explicitly stated as necessary.

Additional Notes:
This is a full-time position with a salary range of $70,000 to $90,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays. The organization also provides tuition assistance for employees seeking further education related to their roles. The AHA is committed to creating a diverse workforce and workplace culture, ensuring equal opportunities for all applicants.