Temporary Administrative Assistant

Job Advertisement

Position Title: Temporary Administrative Assistant
Location: Fayetteville, Austin, Dallas
Country: United States
Deadline Date: 11/29/2024

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates in numerous countries and has a diverse workforce committed to equity and inclusion. The organization emphasizes work-life harmonization and offers various resources to support its employees' professional and personal growth. The AHA is known for its corporate university, Heart U, which provides training and development opportunities for its staff.

Job Overview:
The Temporary Administrative Assistant position is a full-time, home-based role primarily serving the Austin or Dallas areas. The individual in this role will be responsible for managing data entry tasks related to donor records and donations, creating donor receipts, running reports, and providing direct support to the field, including customer service and training. The position requires a commitment to accuracy in data entry and communication, as well as proficiency in various Microsoft Office applications. The expected end date for this temporary position is March 28, 2025, and the role is designed to support the AHA's mission of promoting health and hope for everyone, everywhere.

Duties and Responsibilities:
The duties and responsibilities of the Temporary Administrative Assistant include managing data entry for customer donor records, creating acknowledgment letters and receipts, and generating reports. The assistant will also be responsible for responding to shared inbox requests, gathering RSVP and contact information, and tracking and updating mailing lists. Additionally, the role may involve creating graphics as needed and providing direct support to customers, including troubleshooting issues and training. The assistant will utilize customer databases such as Dynamics and Auction Pay to perform these tasks effectively.

Required Qualifications:
Candidates must possess a high school diploma or equivalent and have at least one year of experience in administrative support, data entry, or a similar role. A strong commitment to accurate data entry, spelling, and grammar is essential. The ability to interact with both external and internal customers in a friendly and professional manner via phone and email is required. Proficiency in Microsoft Word is necessary, with knowledge of mail-merge being a plus. Additionally, candidates should be proficient in Microsoft Office applications, including Excel, Outlook, and Teams.

Educational Background:
The educational background required for this position includes a high school diploma or equivalent. While further education may be beneficial, it is not explicitly required for this role. The focus is primarily on relevant experience and skills rather than advanced degrees.

Experience:
The position requires at least one year of experience in providing administrative support or data entry. This experience should demonstrate the candidate's ability to manage data accurately, communicate effectively, and provide customer service. Familiarity with customer databases and Microsoft Office applications is also important for success in this role.

Languages:
The job does not specify mandatory languages; however, proficiency in English is implied as the primary language for communication within the organization and with customers. Additional language skills may be considered an asset but are not explicitly required for this position.

Additional Notes:
This is a full-time, temporary position with an expected end date of March 28, 202

• The role is home-based, allowing for flexibility in work arrangements. The expected pay range for this position is between $18.10 and $23.00 per hour, depending on experience and geographic differentials. The American Heart Association is committed to diversity and inclusion in its workforce and encourages applicants from all backgrounds to apply. The organization also offers a comprehensive rewards package, which includes various benefits to support employees' well-being and professional development.