Sr. Donor Relations Manager

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Position Title: Sr. Donor Relations Manager
Location: Dallas
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, operating in numerous countries and employing thousands of individuals. The organization emphasizes diversity, equity, and inclusion, and is committed to making a significant impact on health and hope for everyone, everywhere. The AHA is known for its innovative programs and initiatives that aim to improve health outcomes and promote healthier lifestyles.

Job Overview:
The Sr. Donor Relations Manager plays a crucial role in the Mission Advancement department of the American Heart Association. This position is primarily responsible for leading donor stewardship services and enhancing relationships with donors and their representatives. The manager will act as a strategic project manager, ensuring that grant and gift deliverables are met while focusing on donor satisfaction, recognition, and engagement. The role requires collaboration with various teams to ensure that donor impact reports are customized and accurately reflect the contributions made through their gifts. The manager will also be responsible for monitoring donor preferences and identifying additional funding opportunities, thereby enhancing the overall donor experience. This position can be home-based, allowing for flexibility in work arrangements.

Duties and Responsibilities:
The duties of the Sr. Donor Relations Manager include leading and managing high-capacity donor stewardship services, serving as the primary point of contact for a portfolio of assigned relationships, and ensuring exceptional support for donors. The manager will oversee the transition of projects from award notification to implementation, ensuring clarity and alignment among team members regarding roles, budgets, and deliverables. Responsibilities also include customizing and developing high-quality project reports, managing donor recognition efforts, and utilizing project management software to track progress. The manager will be expected to facilitate meetings, lead teams, and effectively communicate with stakeholders to achieve project objectives. Additionally, the role may require travel up to 25% for local and overnight stays.

Required Qualifications:
Candidates must possess a Bachelor's Degree or equivalent work experience, along with a minimum of five years of relevant experience in fundraising, donor stewardship, or marketing. Strong time management skills, excellent oral and written communication abilities, and demonstrated report writing skills are essential. Proficiency in advanced PowerPoint, Word, Excel, Outlook, and Customer Relationship Management systems is required. Experience in grant writing and the ability to develop and deliver presentations to various audience sizes are also necessary. The candidate should have the ability to manage project timelines and facilitate meetings effectively.

Educational Background:
A Bachelor's Degree is required for this position, with a preference for candidates who have pursued studies related to nonprofit management, communications, or a similar field. Equivalent work experience may be considered in lieu of formal education, particularly for candidates with extensive relevant experience in donor relations or fundraising.

Experience:
The ideal candidate should have at least five years of relevant experience in donor relations, fundraising, or a related field. This experience should include a proven track record of managing donor relationships, overseeing grant fulfillment processes, and leading project management initiatives. Familiarity with the nonprofit sector and understanding of donor stewardship best practices are highly valued.

Languages:
While no specific language requirements are mentioned, proficiency in English is mandatory due to the nature of the role. Additional language skills may be considered advantageous, particularly in regions with diverse populations or for engaging with a broader donor base.

Additional Notes:
This position is classified as full-time and offers a hybrid work model, allowing for both remote and in-office work. The American Heart Association provides a comprehensive compensation and benefits package, including competitive salaries, performance recognition programs, medical and dental insurance, retirement plans with employer matching, and professional development opportunities. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, with additional days based on seniority. The organization also supports educational advancement through tuition assistance programs.