Protection Assistant (Case Management)

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Position Title: Protection Assistant (Case Management)
Location: Tripoli
Country: Libya
Deadline Date:

Job Details

Job Posting Organization:
CTG is an organization that supports humanitarian projects in fragile and conflict-affected countries globally. Established in 2006, CTG has placed over 20,000 staff across 17 countries, including regions in the Middle East, Africa, Europe, and Asia. The organization specializes in providing rapid and cost-effective services for development and humanitarian missions, ensuring that they can mobilize personnel quickly, often within 48 hours. CTG's mission is to handle HR-related issues for their clients, allowing them to focus on their core services, thereby saving time and resources.

Job Overview:
The position of Protection Assistant (Case Management) is integral to the International Organization for Migration (IOM), which has been operational since 195

• IOM is the leading inter-governmental organization in the field of migration, dedicated to promoting humane and orderly migration for the benefit of all. The successful candidate will work under the supervision of the National Senior Protection Associate and the Senior Protection Assistant, conducting all steps of the case management process for assigned cases. This role involves regular visits to various locations to identify and follow up on protection cases, conducting vulnerability screenings, and preparing assistance plans. The candidate will also be responsible for maintaining up-to-date case records and conducting weekly follow-up visits, ensuring that beneficiaries are informed of available services and referred to appropriate organizations for further assistance.

Duties and Responsibilities:
The duties and responsibilities of the Protection Assistant include:

• Undertaking regular visits to assigned locations or the IOM office to identify and follow up with protection cases.
• Conducting vulnerability screenings and in-depth assessments to identify urgent needs and possible solutions.
• Preparing assistance plans and providing timely follow-up in coordination with specialized protection colleagues.
• Informing beneficiaries of relevant services and referring cases to partner organizations for appropriate follow-up.
• Maintaining up-to-date case records and completing all data entry and reporting requirements promptly.
• Conducting weekly follow-up visits in host families and preparing reports on assigned cases.
• Carrying out administrative duties as requested.
• Participating in case-management meetings and other protection meetings.
• Performing other duties as assigned.

Required Qualifications:
The required qualifications for the position include a minimum of one year of professional experience in the field of protection and assistance to vulnerable populations. Candidates should possess effective organizational skills, the ability to establish priorities and plans, and the capability to work under pressure while meeting deadlines. A demonstrated problem-solving attitude and good written and spoken communication skills are essential, along with the ability to work in a multi-cultural environment.

Educational Background:
While the specific educational background is not detailed in the job description, it is generally expected that candidates have relevant qualifications in social work, psychology, international relations, or a related field that supports the functions of protection and assistance to vulnerable populations.

Experience:
Candidates should have at least one year of professional experience in protection and assistance roles, particularly working with vulnerable populations. This experience is crucial for understanding the complexities of case management and the needs of the individuals being assisted.

Languages:
Fluency in English and Arabic, both written and spoken, is mandatory for this position. Knowledge of French is considered an advantage, which can enhance communication with a broader range of beneficiaries and partners.

Additional Notes:
The position is likely to be full-time, and while the specific contract duration is not mentioned, candidates should be prepared for a role that may involve ongoing responsibilities in a dynamic environment. CTG emphasizes a zero-tolerance policy towards Sexual Exploitation and Abuse (SEA) and requires all staff to adhere to its Code of Conduct at all times. Additionally, CTG does not charge candidates any fees during the recruitment process.