Reporting Analyst

Job Advertisement

Position Title: Reporting Analyst
Location: Dallas
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established in 1924, the AHA has grown to become a prominent force in promoting cardiovascular health and wellness. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates across the United States and has a significant presence in various countries worldwide. The organization employs thousands of individuals and engages millions of volunteers, all working towards advancing health equity and improving the quality of life for all individuals, regardless of their background. The AHA is committed to diversity, equity, and inclusion, ensuring that every voice is heard and valued within its workforce and community.

Job Overview:
The Reporting Analyst position at the American Heart Association is a critical role that focuses on consulting with internal customers to develop analyses that lead to actionable insights. This position is integral to accelerating profitable growth and enhancing the competitive position of the Professional Membership and Science Operations. The Reporting Analyst will engage in strategic planning and analytics related to various events, including annual conferences and specialty conferences. The role involves conducting digital analyses and developing new business strategies and marketing tactics based on current digital best practices. The Reporting Analyst will also be responsible for translating business data requirements into effective reporting resources, ensuring accurate electronic-process flow in collaboration with technology partners and vendors. This position is essential for providing analytics on customer and operations data to support planning and marketing efforts, ultimately aiming to improve efficiency and reduce errors in data processing.

Duties and Responsibilities:
The Reporting Analyst will evaluate ad hoc data requests and provide outputs that meet specific requirements. They will analyze business processes to identify more efficient and reliable solutions through technology. The role includes working with internal and external vendors to ensure the continuity of importing external data files and delivering necessary training to end-users. The Reporting Analyst will build and maintain sophisticated analytical reports for the OSO Professional Membership and Marketing Managers, ensuring smooth transitions and ongoing monitoring of data from CRM platforms and analytical dashboards. They will perform primary statistical analyses for various projects and reports, seeking efficient technological solutions. Additionally, the Reporting Analyst will design, develop, test, implement, and manage CRM data and related resources, collaborating with primary vendors to ensure quality data for program analytics. They will also manage the support and development of data and reporting solutions aligned with corporate strategies, analyze digital functionality and metrics, and collect data to build performance benchmarks for broad strategy recommendations.

Required Qualifications:
Candidates must possess a Bachelor’s Degree in Business, Information Technology, or a related field. They should have 2-5 years of meaningful work experience in a relevant area. The ideal candidate must demonstrate the ability to translate data into end-user reporting tools and possess advanced skills in MS Excel, including proficiency in xlookup formulas, tables, and pivot table creation. Intermediate skills with business intelligence and visualization tools such as Tableau and Microsoft Power BI are also required. A solid understanding of data tools, including SQL coding and Microsoft Power Query/Pivot, is essential. Candidates should be knowledgeable about the full software development and project management lifecycles, including process visualization tools like Visio. Strong critical thinking skills and the ability to communicate effectively, both orally and in writing, are crucial for this role.

Educational Background:
A Bachelor’s Degree in Business, Information Technology, or a related area is required for this position. This educational background provides the foundational knowledge necessary for understanding business processes, data analysis, and technology integration, which are critical for the Reporting Analyst role.

Experience:
The position requires 2-5 years of meaningful work experience in data analysis, reporting, or a related field. This level of experience ensures that the candidate has developed the necessary skills and knowledge to effectively analyze data, develop reports, and provide actionable insights that align with the organization's goals.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization. Additional language skills may be beneficial, particularly in diverse environments where communication with various stakeholders is necessary.

Additional Notes:
This position is classified as full-time and is part of the Science & Research job category. The American Heart Association offers a competitive compensation package, including a base salary that is regularly reviewed to ensure market competitiveness. Employees are rewarded for their performance through merit increases and incentive programs. The organization provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, along with a robust retirement program. Employees also have access to professional development opportunities, including tuition assistance for further education. The AHA promotes work-life harmonization, offering a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The AHA is committed to diversity and inclusion, ensuring that all employees feel valued and supported.