Product Manager, Health IT, Outpatient

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Position Title: Product Manager, Health IT, Outpatient
Location: Dallas
Country: United States
Deadline Date: N/A

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established in 1924, the AHA has grown to become a prominent health organization with a workforce of thousands of employees across the United States. The AHA operates in numerous countries and has a significant impact on public health through research, education, and advocacy. As the organization celebrates its Centennial year, it continues to focus on health equity and improving cardiovascular health for all individuals, regardless of their background.

Job Overview:
The Product Manager, Health IT, Outpatient position at the American Heart Association is a critical role that involves overseeing the Outpace CVD™ Registry platform. This position is responsible for quality-checking, maintaining, and enhancing the platform while supporting health system customers in the integration of Electronic Health Records (EHR). The Product Manager will collaborate with various stakeholders, including the Clinical Research department and external health systems, to drive quality improvement initiatives focused on cardiovascular health. The role requires a strong analytical mindset to compile data, identify trends, and present findings effectively. The position is home-based, allowing for flexibility and remote collaboration with team members.

Duties and Responsibilities:
The duties and responsibilities of the Product Manager include:

• Leading activities related to the Outpace CVD™ Registry platform, ensuring quality and functionality.
• Collaborating with health systems to facilitate EHR data integration via FHIR APIs.
• Conducting regular testing of clinical quality metrics and working with clinical volunteers to implement feedback.
• Analyzing registry data and creating reports for internal evaluation and external presentations.
• Supporting the Sr. Product Development Manager in developing technological specifications for the registry and other software products.
• Coordinating with software vendors to track product enhancements and bug fixes.
• Developing and delivering webinars for staff and customers related to assigned projects.
• Managing project budgets and vendor service level agreements.

Required Qualifications:
The required qualifications for this position include:

• A Bachelor’s Degree in a relevant field.
• A minimum of three years of relevant experience in software development, public health, healthcare, or outpatient quality improvement.
• Proficiency in handling clinical data and experience with Electronic Health Records (EHR).
• Strong presentation skills, particularly in remote settings.
• Advanced skills in Microsoft Excel and PowerPoint.
• Exceptional analytical abilities to interpret clinical information and evaluate data.
• Strong attention to detail and the ability to manage multiple complex projects independently.
• Knowledge of voluntary health organizations and experience in conflict resolution and collaboration.

Educational Background:
Candidates must possess a Bachelor’s Degree in a relevant field. Advanced degrees or certifications related to health IT, public health, or healthcare management may be preferred but are not mandatory.

Experience:
The position requires at least three years of relevant experience in fields such as software development, public health, healthcare, or outpatient quality improvement. Experience with clinical data and Electronic Health Records (EHR) is essential, as well as experience in presenting to large groups, particularly in virtual formats.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This is a full-time, benefits-eligible position funded by grants, with current funding set to expire on June 30, 2028, although there is a possibility of extension. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and retirement plans. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization emphasizes work-life harmonization and provides professional development opportunities through its corporate university, Heart U. The role may require local or overnight travel up to 10% of the time.