Program Consultant, Health Care Quality

Job Advertisement

Position Title: Program Consultant, Health Care Quality
Location: Dallas
Country: United States
Deadline Date: N/A

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization in the field of cardiovascular health, dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in health advocacy, education, and research. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates in numerous countries and employs thousands of individuals who are passionate about making a difference in the health of communities. The organization emphasizes diversity, equity, and inclusion, ensuring that its workforce reflects the communities it serves. The AHA is committed to providing resources and support to its employees, fostering a culture of work-life harmonization and professional development.

Job Overview:
The Program Consultant, Health Care Quality position at the American Heart Association is a pivotal role focused on implementing quality improvement programs aimed at enhancing care for patients with cardiovascular disease. This position is based in the National Center office in Dallas, TX, but offers the flexibility of being home-based. The consultant will work closely with multiple healthcare sites to educate and motivate improvements in treatment protocols, ensuring adherence to clinical guidelines and best practices. The role requires effective communication of project statuses, managing deliverables within budget and timelines, and collaborating with various departments to achieve project goals. The consultant will also have access to extensive training and resources to support their success in this role, reflecting the AHA's commitment to employee development and well-being.

Duties and Responsibilities:
The primary duties and responsibilities of the Program Consultant include leading the implementation of quality improvement projects that align with the AHA's guidelines for treating cardiovascular disease. This involves providing consultation and support to healthcare providers, conducting process mapping to identify areas for improvement, and developing program strategies that ensure sustainability through ongoing education and resources. The consultant will serve as the main point of contact for hospitals and clinics, collaborating with clinicians to create clinical decision support tools and addressing barriers to guideline adoption. Additionally, the consultant will communicate project progress to leadership, manage cross-functional teams, oversee project documentation, and ensure that all project deliverables are met according to established timelines. The role also includes managing budgets and reporting to both internal and external stakeholders, emphasizing the importance of accountability and transparency in project management.

Required Qualifications:
Candidates for the Program Consultant position must possess a Bachelor’s Degree or equivalent work experience. A minimum of 2-5 years of related experience is required, with at least 4 years in healthcare or public health settings, focusing on clinical quality improvement, program development, and systems improvement. Additionally, candidates should have 3 years of project management experience, demonstrating the ability to manage budgets, timelines, and effective communication with team members and stakeholders. Strong skills in engaging clinical audiences to drive change management and improve patient outcomes are essential. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) is also required, along with the ability to work independently and engage volunteers effectively. Willingness to travel approximately 15% of the time, including overnight stays, is necessary for this role.

Educational Background:
The educational background required for this position includes a Bachelor’s Degree in a relevant field such as public health, healthcare administration, or a related discipline. Equivalent work experience may also be considered in lieu of a formal degree. The emphasis is on having a solid foundation in healthcare principles and practices, particularly those related to quality improvement and patient care.

Experience:
The position requires candidates to have a minimum of 2-5 years of relevant experience, with a strong preference for those who have at least 4 years of experience specifically in healthcare or public health. This experience should encompass clinical quality improvement, program development, and systems improvement. Additionally, candidates should have at least 3 years of project management experience, showcasing their ability to manage complex projects effectively and deliver results within specified timelines and budgets.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with external stakeholders. Additional language skills may be considered beneficial, particularly in diverse communities where the AHA operates.

Additional Notes:
This position is a full-time, benefits-eligible role funded through grants, with current funding set to expire on September 30, 2025, although there is a possibility for extension. The expected salary range for this position is between $65,000 and $85,000, depending on experience and geographic differentials. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees also benefit from paid time off, professional development opportunities, and tuition assistance programs to support their career growth. The AHA is committed to fostering a diverse and inclusive workplace, ensuring that all employees feel valued and supported.