Sr. Product Manager, Fundraising

Job Advertisement

Position Title: Sr. Product Manager, Fundraising
Location: Norfolk
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates across the United States and has a significant presence in various countries, focusing on health education, research funding, and advocacy. The AHA employs thousands of individuals and engages millions of volunteers, all working towards a common goal of improving health outcomes for all individuals, regardless of their background.

Job Overview:
As the Sr. Product Manager, Fundraising, you will play a pivotal role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. You will be responsible for developing, prioritizing, and maintaining a comprehensive product roadmap that spans 12 to 36 months, collaborating closely with delivery teams, stakeholders, and leadership. Your role will involve guiding key strategic decisions and investment prioritization while ensuring that the products meet market needs and align with the organization's goals. You will also be expected to innovate and launch digital experiences that enhance user engagement and drive fundraising efforts, ensuring successful product launches and user adoption through a thorough understanding of customer needs and market trends.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision, strategy, and roadmap that aligns with the fundraising program objectives. Set goals, define success metrics, and motivate cross-functional teams. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring alignment with business objectives. Define and manage product requirements and user stories, making data-driven decisions to prioritize features based on customer feedback and market trends.
• Product Development and Launch: Oversee the end-to-end product development lifecycle, ensuring timely delivery and quality assurance. Coordinate with various teams to ensure successful launches, including change management and training.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments and collaborate with executive leadership to present product plans and updates.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough grasp of current digital engagement trends and the ability to strategically integrate these into the product vision.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is required. A Master's degree or MBA is preferred, as it may provide additional insights and skills beneficial for the role.

Experience:
Candidates should possess at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. This experience should include strategic leadership and collaboration with cross-functional teams.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Additional language skills may be advantageous, particularly in diverse communities.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program. Employees are also offered professional development opportunities, work-life harmonization benefits, and tuition assistance for further education.