Senior Product Manager, Fundraising

Job Advertisement

Position Title: Senior Product Manager, Fundraising
Location: Nashville
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization in the field of cardiovascular health, established over a century ago. The AHA is dedicated to fighting heart disease and stroke, aiming to improve the lives of individuals through education, research, and advocacy. With a workforce that spans across the United States, the AHA operates numerous programs and initiatives aimed at promoting health and wellness. The organization is committed to diversity, equity, and inclusion, ensuring that all individuals have access to the resources and support they need for healthier lives. The AHA's mission is to be a relentless force for a world of longer, healthier lives, and it continues to innovate and adapt to meet the needs of the communities it serves.

Job Overview:
As the Senior Product Manager for Fundraising at the American Heart Association, you will play a pivotal role in shaping the future of fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. You will be responsible for developing and maintaining a comprehensive product roadmap that spans 12 to 36 months, collaborating with various teams including delivery teams, stakeholders, and leadership. Your role will involve guiding strategic decisions and prioritizing investments to ensure that the products deliver exceptional value to customers. You will also be tasked with innovating and launching digital experiences that align with the organization's goals and market needs, ensuring that the entire product development lifecycle is managed effectively from concept to launch, and driving user adoption and ongoing enhancements.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy that aligns with the fundraising program objectives. Set goals and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback. Manage product requirements and user stories, making data-driven decisions to prioritize features based on market trends and business value.
• Product Development and Launch: Oversee the end-to-end product development lifecycle, ensuring timely delivery and quality assurance. Coordinate with various teams to ensure successful product launches, including change management and training.
• Performance Tracking and Analytics: Define KPIs to measure product success and regularly analyze data to optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Build strong relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments and collaborate with executive leadership to present product plans and updates.

Required Qualifications:
Candidates must possess a Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field. A minimum of 5 years of progressive experience in product management is required, with a proven track record of successfully launching and managing products throughout their lifecycle. Strong strategic thinking, problem-solving, and decision-making skills are essential, along with outstanding communication and interpersonal skills to build relationships with stakeholders and customers. A data-driven mindset with experience in analytics to inform product decisions is crucial. Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma is also necessary. Candidates should have a thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
The position requires a Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering. A Master's degree or MBA is preferred but not mandatory. Candidates should have a solid educational foundation that supports their ability to manage product strategies effectively.

Experience:
The ideal candidate should have at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. Experience in the nonprofit sector or with fundraising initiatives is advantageous, as is familiarity with event-driven businesses such as conferences and festivals.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees are also offered professional development opportunities, work-life harmonization benefits, and tuition assistance for further education. The AHA is committed to diversity and inclusion, ensuring that all employees feel valued and supported.