Sr. Product Manager, Fundraising

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Position Title: Sr. Product Manager, Fundraising
Location: San Diego
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates across the United States and has a significant presence in various countries, employing thousands of individuals who are committed to improving health outcomes for all. The AHA focuses on research, education, and advocacy to promote healthier lifestyles and reduce the incidence of heart disease and stroke. As the AHA celebrates its Centennial year, it continues to innovate and adapt to meet the changing needs of the communities it serves, emphasizing diversity, equity, and inclusion in its workforce and mission.

Job Overview:
The Sr. Product Manager, Fundraising will play a pivotal role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for associated digital platform capabilities. The successful candidate will be responsible for developing, prioritizing, and maintaining a comprehensive product roadmap that spans 12 to 36 months, collaborating closely with delivery teams, stakeholders, and leadership. The role demands a deep understanding of customer needs and market trends, as well as the ability to innovate and launch digital experiences that align with the organization's goals. The Sr. Product Manager will oversee the entire product development lifecycle, ensuring successful launches and user adoption while driving ongoing enhancements and leading a shift towards a product lifecycle management approach.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision, strategy, and roadmap that aligns with the fundraising program objectives. Set goals, define success metrics, and motivate cross-functional teams. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define and manage product requirements, user stories, and feature backlogs, ensuring alignment with business objectives.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle from concept to launch. Ensure successful product development and quality assurance. Manage change and training for successful launches.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments and collaborate with executive leadership to present product plans and updates.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough grasp of current digital engagement trends and the ability to strategically blend these into the product vision.

Educational Background:
Candidates must possess a Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, Engineering, or a related discipline. A Master's degree or MBA is preferred but not mandatory. The educational background should provide a solid foundation in product management principles and practices, as well as an understanding of market dynamics and customer engagement strategies.

Experience:
The position requires a minimum of 5 years of progressive experience in product management. Candidates should have a proven track record of successfully launching and managing products throughout their lifecycle. Experience in the nonprofit sector or with fundraising initiatives is advantageous, as it provides context for the unique challenges and opportunities within this field. Familiarity with event-driven businesses, such as conferences and festivals, is also beneficial.

Languages:
While the job posting does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be considered a plus, particularly if they enhance the ability to engage with diverse communities and stakeholders.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package that includes medical, dental, vision, disability, and life insurance, as well as a robust retirement program with employer matching. Employees are also entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization supports professional development through tuition assistance and access to its corporate university, Heart U. The AHA is committed to diversity, equity, and inclusion in its workforce and workplace culture.