Senior Product Manager, Fundraising

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Position Title: Senior Product Manager, Fundraising
Location: Memphis
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, operating in multiple countries and employing thousands of individuals. The organization is committed to diversity, equity, and inclusion, ensuring that its workforce reflects the communities it serves. The AHA is also focused on work-life harmonization, providing resources and support to its employees to help them succeed both personally and professionally.

Job Overview:
The Senior Product Manager, Fundraising will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for associated digital platform capabilities. The individual will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership to guide key strategic decisions and investment prioritization. The role involves working with cross-functional teams to innovate, develop, and launch digital experiences that align with the organization's goals and market needs. The Senior Product Manager will oversee the entire product development life cycle, ensuring successful launches, user adoption, and ongoing enhancements while leading a shift towards a product lifecycle management approach.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy that aligns with fundraising program objectives. Set goals, define success metrics, and motivate teams across business, technology, and vendor domains. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback. Define and manage product requirements and user stories, making data-driven decisions to prioritize features based on market trends and business value.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle, ensuring timely delivery and quality assurance. Collaborate with stakeholders on funding processes and budget management.
• Performance Tracking and Analytics: Define KPIs to measure product success, analyze data and user feedback to iterate on product features, and evaluate the impact of new feature launches.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key volunteers and stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, ensuring a shared understanding of product strategies and goals. Present product plans and status updates to executive leadership.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Minimum of 5 years of progressive experience in product management with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough grasp of current digital engagement trends and the ability to strategically integrate these into the product vision.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is required. A Master's degree or MBA is preferred and considered a plus, especially for candidates looking to advance in their careers within the organization.

Experience:
Candidates should have at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. This experience should include strategic leadership roles where the individual has been responsible for defining product vision and strategy, as well as collaborating with cross-functional teams.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package that includes medical, dental, vision, disability, and life insurance, as well as a robust retirement program with employer matching. Employees also have access to professional development opportunities, paid time off, and tuition assistance programs. The AHA is committed to diversity and inclusion, ensuring that its workforce reflects the communities it serves.