Senior Product Manager, Fundraising

Job Advertisement

Position Title: Senior Product Manager, Fundraising
Location: Denver
Country: United States
Deadline Date: Not specified

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, operating in numerous countries and employing thousands of individuals. The organization emphasizes diversity, equity, and inclusion, and is committed to ensuring that its workforce reflects the communities it serves. The AHA is also focused on work-life harmonization and offers various resources to support its employees' professional and personal development.

Job Overview:
The Senior Product Manager, Fundraising will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. The role involves developing and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership to guide strategic decisions and prioritize investments. The Senior Product Manager will work closely with cross-functional teams to innovate and launch digital experiences that align with the organization's goals and market needs, ensuring successful product launches and user adoption while driving ongoing enhancements.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals, define success metrics, and motivate teams across business, technology, and vendor domains. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback. Define and manage product requirements and user stories, making data-driven decisions to prioritize features based on market trends and business value.
• Product Development and Launch: Oversee the end-to-end product development lifecycle, coordinating with teams to ensure timely delivery and quality assurance. Manage change processes and training for successful product launches.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch, analyzing data to iterate on product features.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, collaborating with executive leadership to present product plans and updates.

Required Qualifications:
Candidates must possess a Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field. A minimum of 5 years of progressive experience in product management is required, with a proven track record of successfully launching and managing products throughout their lifecycle. Strong strategic thinking, problem-solving, and decision-making skills are essential, along with outstanding communication and interpersonal skills to build relationships with stakeholders and customers. A data-driven mindset with experience in analytics to drive product decisions is necessary, as well as familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma. A thorough understanding of current digital engagement trends is also required.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is mandatory. A Master's degree or MBA is preferred but not required.

Experience:
The position requires at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. Experience in the nonprofit sector is advantageous but not mandatory.

Languages:
While the job description does not specify mandatory languages, proficiency in English is assumed to be essential for effective communication within the organization and with stakeholders. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, as well as a robust retirement program with employer matching. Employees are also entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays. The organization supports professional development through tuition assistance and various employee resource groups.