Sr. Product Manager, Fundraising

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Position Title: Sr. Product Manager, Fundraising
Location: Fayetteville
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates in multiple countries and employs thousands of individuals who are committed to making a difference in the health of communities. The AHA emphasizes diversity, equity, and inclusion in its workforce and workplace culture, ensuring that everyone is valued and heard. The organization also focuses on work-life harmonization, providing resources and support to its employees.

Job Overview:
The Sr. Product Manager, Fundraising will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. The individual will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership. The role involves guiding strategic decisions and investment prioritization while innovating and launching digital experiences that align with the organization's goals and market needs. The Sr. Product Manager will oversee the entire product development lifecycle, ensuring successful launches and user adoption, and will lead an organizational shift towards a product lifecycle management approach.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision, strategy, and roadmap that aligns with fundraising program objectives. Set goals, define success, and motivate teams across business, technology, and vendors. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define and manage product requirements and user stories, ensuring alignment with business objectives. Make data-driven decisions to prioritize features based on customer feedback and market trends.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle from concept to launch, ensuring timely delivery. Work closely with internal technology and vendors for quality assurance and timely release. Ensure successful launches through change management and training.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate strong relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments and collaborate with executive leadership to present product plans and updates. Develop compelling visual communications to enhance clarity and collaboration.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to strategically integrate these into the product vision.

Educational Background:
A Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field is required. A Master's degree or MBA is preferred and considered a plus, especially for candidates looking to advance in their careers within the organization.

Experience:
Candidates should possess at least 5 years of progressive experience in product management. This experience should include a proven track record of successfully launching and managing products throughout their lifecycle, demonstrating the ability to lead cross-functional teams and drive product strategy effectively.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization. Additional language skills may be beneficial, particularly in diverse communities served by the AHA.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, as well as a robust retirement program with employer matching. Employees are also offered professional development opportunities, work-life harmonization benefits, and tuition assistance for further education. The AHA is committed to diversity and inclusion, ensuring that all employees feel valued and supported.