Sr. Product Manager, Fundraising

Sr. Product Manager, Fundraising

American Heart Association (AHA)

December 5, 2024January 19, 2025BakersfieldUnited States
American Heart Association (AHA) About
The six cardiologists who founded the American Heart Association in 1924 would be amazed. From humble beginnings, the AHA has grown into the nation’s oldest and largest voluntary organization dedicated to fighting heart disease and stroke. A shared focus on cardiovascular health unites our more than 33 million volunteers and supporters as well as more than 3,400 employees.
Job Description

Job Advertisement

Position Title: Sr. Product Manager, Fundraising
Location: Bakersfield
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates in multiple countries and employs thousands of individuals who are committed to improving health outcomes for all. The AHA emphasizes diversity, equity, and inclusion in its workforce and workplace culture, ensuring that everyone is valued and heard. As the AHA celebrates its Centennial year, it continues to innovate and adapt to meet the changing needs of the communities it serves, focusing on health and hope for everyone, everywhere.

Job Overview:
The Sr. Product Manager, Fundraising will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. The successful candidate will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership to guide key strategic decisions and investment prioritization. The role involves working with cross-functional teams to innovate, develop, and launch digital experiences that align with the organization's goals and market needs. The Sr. Product Manager will oversee the entire product development lifecycle, from identifying customer needs to ensuring successful launches and user adoption, while also driving ongoing enhancements and leading a shift towards a product lifecycle management approach.

Duties and Responsibilities:
The duties and responsibilities of the Sr. Product Manager, Fundraising include:
  • Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals, define success metrics, and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
  • Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback and testing. Define and manage product requirements, user stories, and feature backlogs. Make data-driven decisions to prioritize features based on customer feedback and market trends.
  • Product Development and Launch: Coordinate with teams to monitor the product development lifecycle, ensuring timely delivery and quality assurance. Work closely with technology and vendors for successful product development and launches. Manage funding processes and budget across the product lifecycle.
  • Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features.
  • Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key volunteers and stakeholders to validate product direction.
  • Collaboration and Communication: Foster transparent communication across departments, ensuring a shared understanding of product strategies and goals. Present product plans and updates to executive leadership.

Required Qualifications:
The required qualifications for the Sr. Product Manager, Fundraising position include:
  • A Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
  • A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
  • Strong strategic thinking, problem-solving, and decision-making skills.
  • Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
  • A data-driven mindset with experience in using analytics to inform product decisions.
  • Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
  • A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
The educational background required for this position includes a Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, Engineering, or a related discipline. A Master's degree or MBA is preferred but not mandatory. This educational foundation is essential for understanding the complexities of product management and the strategic thinking required for this role.

Experience:
The position requires a minimum of 5 years of progressive experience in product management. Candidates should have a proven track record of successfully launching and managing products throughout their lifecycle, demonstrating their ability to navigate the challenges of product development and market introduction effectively. Experience in the nonprofit sector or with fundraising initiatives is advantageous but not strictly necessary.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be considered beneficial, particularly in regions where the AHA operates, to enhance outreach and engagement with diverse communities.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees are also offered Paid Time Off (PTO) starting at a minimum of 16 days per year, increasing with seniority, and 12 paid holidays annually. The organization supports professional development through tuition assistance and access to HeartU, its corporate university. The AHA is committed to diversity and inclusion, ensuring that all employees feel valued and supported.
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