Sr. Product Manager, Fundraising

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Position Title: Sr. Product Manager, Fundraising
Location: Fort Worth
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates in numerous countries and employs thousands of individuals who are committed to improving health outcomes for all. The AHA is known for its focus on diversity, equity, and inclusion, and it actively promotes a culture that values every employee's contribution. As the AHA celebrates its Centennial year, it continues to innovate and adapt to meet the evolving needs of the communities it serves, ensuring that everyone has access to the resources and support they need to lead healthier lives.

Job Overview:
The Sr. Product Manager, Fundraising will play a pivotal role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for the associated digital platform capabilities. The successful candidate will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating closely with delivery teams, stakeholders, and leadership. The role demands a comprehensive understanding of the product development life cycle, from identifying customer needs to ensuring successful product launches and user adoption. The Sr. Product Manager will also lead an organizational shift towards a product lifecycle management approach, providing strategic direction to the Fundraising team responsible for day-to-day implementation and operational support activities.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy that aligns with the fundraising program objectives. Set goals, define success metrics, and motivate teams across business, technology, and vendor domains. Conduct market research and competitive analysis to identify trends and user needs. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define and manage product requirements and user stories, ensuring alignment with business objectives. Make data-driven decisions to prioritize features based on customer feedback and market trends.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle from concept to launch, ensuring timely delivery. Collaborate with internal technology and vendors for quality assurance and timely releases. Manage change processes and training for successful launches.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features. Evaluate the impact of new feature launches on business outcomes.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key volunteers and stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments to ensure a shared understanding of product strategies. Collaborate with executive leadership to present product plans and updates. Develop visual communications to enhance clarity and collaboration.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• A data-driven mindset with experience in using analytics to inform product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
The position requires a Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering. A Master's degree or MBA is preferred but not mandatory. The educational background should provide a solid foundation in product management principles and practices, as well as an understanding of market dynamics and customer engagement strategies.

Experience:
Candidates should have at least 5 years of progressive experience in product management, demonstrating a successful track record of launching and managing products throughout their lifecycle. This experience should include strategic leadership roles where the candidate has been responsible for defining product vision and strategy, as well as collaborating with cross-functional teams to deliver successful outcomes.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be considered an asset, particularly in regions with diverse populations or where the AHA operates internationally.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees are also entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays. The organization supports professional development through tuition assistance and access to its corporate university, Heart U. The AHA is committed to diversity and inclusion, ensuring that its workforce reflects the communities it serves.