Sr. Product Manager, Fundraising

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Position Title: Sr. Product Manager, Fundraising
Location: Madison
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, operating in multiple countries and employing thousands of individuals. The organization is committed to diversity, equity, and inclusion, ensuring that everyone, regardless of their background, has access to health and wellness resources. The AHA is also focused on innovation and impact, continuously striving to improve health outcomes for communities across the globe.

Job Overview:
The Sr. Product Manager, Fundraising will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for the associated digital platform capabilities. The individual will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with various teams to ensure alignment with the organization's goals and market needs. The role encompasses the entire product development lifecycle, from identifying customer needs to ensuring successful product launches and ongoing enhancements. The Sr. Product Manager will also provide strategic direction to the Fundraising team, which handles day-to-day implementation and operational support activities, ensuring that the products deliver exceptional value to customers and align with the AHA's mission.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define and manage product requirements and user stories, ensuring alignment with business objectives. Make data-driven decisions to prioritize features based on customer feedback and market trends.
• Product Development and Launch: Oversee the end-to-end product development lifecycle, ensuring timely delivery and quality assurance. Coordinate with internal technology and vendors for successful product development. Manage change processes and training for successful product launches.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate strong relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, ensuring a shared understanding of product strategies and goals. Collaborate with executive leadership to present product plans and updates.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is required. A Master's degree or MBA is preferred, as it may provide additional insights and skills beneficial for the role.

Experience:
Candidates should possess at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. This experience should include strategic leadership and collaboration with cross-functional teams.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be advantageous but are not explicitly required.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program. Employees are also entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization supports professional development through tuition assistance and access to an extensive online university, HeartU.