Sr. Product Manager, Fundraising

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Position Title: Sr. Product Manager, Fundraising
Location: Irving
Country: United States
Deadline Date: Not specified

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates across the United States and has a significant presence in various countries, focusing on health education, research, and advocacy. The AHA employs thousands of individuals and collaborates with numerous volunteers and stakeholders to achieve its goals. The organization emphasizes diversity, equity, and inclusion, ensuring that its workforce reflects the communities it serves. As it celebrates its Centennial year, the AHA is committed to shaping the next century of impact in health and hope for everyone, everywhere.

Job Overview:
The Sr. Product Manager, Fundraising will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for associated digital platform capabilities. The individual will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership. The role involves guiding key strategic decisions and investment prioritization while working with cross-functional teams to innovate, develop, and launch digital experiences that align with the organization's goals and market needs. The Sr. Product Manager will oversee the entire product development lifecycle, ensuring successful launches and user adoption, and will lead an organizational shift towards a product lifecycle management approach. This position is integral to providing strategic direction to the Fundraising team, which handles day-to-day implementation and operational support activities.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision, strategy, and roadmap that aligns with the fundraising program objectives. Set goals, define success metrics, and motivate teams across business, technology, and vendor domains. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define and manage product requirements, user stories, and feature backlogs, ensuring alignment with business objectives.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle from concept to launch, ensuring timely delivery. Collaborate with internal technology and vendors for quality assurance and timely releases. Manage change processes and training for successful product launches.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, ensuring a shared understanding of product strategies and goals. Present product plans and updates to executive leadership and develop visual communications for clarity.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to strategically integrate these into the product vision.

Educational Background:
Candidates must possess a Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering. A Master's degree or MBA is preferred but not mandatory. The educational background should provide a solid foundation in product management principles and practices, as well as an understanding of market dynamics and customer engagement strategies.

Experience:
The position requires at least 5 years of progressive experience in product management. Candidates should have a proven track record of successfully launching and managing products throughout their lifecycle, demonstrating the ability to lead cross-functional teams and drive product strategy effectively. Experience in the nonprofit sector or with fundraising products is advantageous but not essential.

Languages:
While the job posting does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be beneficial, particularly in regions with diverse populations or where the AHA operates internationally.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization also supports professional development through tuition assistance and access to its corporate university, Heart U. The AHA is committed to diversity and inclusion, ensuring that its workforce reflects the communities it serves.