Sr. Product Manager, Fundraising

Job Advertisement

Position Title: Sr. Product Manager, Fundraising
Location: Knoxville
Country: United States
Deadline Date: No expiration date indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, operating in numerous countries and employing thousands of individuals. The organization focuses on health equity and aims to ensure that everyone, everywhere has access to the resources and support they need to lead healthier lives. The AHA is committed to diversity, equity, and inclusion, fostering a workplace culture that values every individual and their contributions.

Job Overview:
The Sr. Product Manager, Fundraising plays a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position is strategic in nature, requiring the individual to define the product vision and strategy for digital platform capabilities. The role involves developing and maintaining a product roadmap that spans 12 to 36 months, collaborating with various teams to innovate and launch digital experiences that align with the organization's goals. The Sr. Product Manager will oversee the entire product development lifecycle, ensuring successful launches and user adoption while driving enhancements based on customer feedback and market trends. The position also emphasizes the importance of work-life harmonization, offering flexible work arrangements to support employees' changing needs.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define and manage product requirements and user stories, ensuring alignment with business objectives.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle from concept to launch. Ensure successful product development and timely releases through collaboration with internal technology and vendors. Manage change and training for successful launches.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments and collaborate with executive leadership to present product plans and updates.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
A Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field is required. A Master's degree or MBA is preferred, as it can enhance the candidate's qualifications and understanding of advanced business strategies.

Experience:
Candidates should possess at least 5 years of progressive experience in product management. This experience should include a proven track record of successfully launching and managing products throughout their lifecycle, demonstrating the ability to lead cross-functional teams and drive product strategy effectively.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees are also entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays. The organization supports professional development through tuition assistance and access to an extensive online university, HeartU, which provides numerous resources for career growth.